- 5 years ago
- Wedding: January 2015
As I was researching venues, I came across a lovely venue whose website didn’t contain much information. I emailed said venue asking for details. We’ve exchanged five emails back and forth. After an unsatisfactory responses from the vendor, I already know that I will not be using this venue for my wedding, whether it fits in my budget or not. Ultimately, this is just an “out of curiosity” post rather than a “what do I do??” sort of post. Let me know what you think, bees!
Email from me: basic info email, asking for information on packages, services, and pricing
Response: addressed to the wrong first name, a half dozen grammar and spelling errors, he told me I was smart to start early and to email him when I wanted to schedule a tour — no info on packages, services, or pricing
Email from me: I responded with my go-to list of ten preliminary questions
Response: to summarize: “That’s a lot of questions!” [answers 2/10 questions, email still peppered with basic grammar and spelling errors]
Email from me: At this point, I sent a very polite but strongly worded email asking him to kindly answer my remaining questions, as we are Out of Town.
Email from him: answers my question, tells me his venue is “the best in the city therefore they don’t allow outside vendors”, responds to all 10 questions but vaguely (i.e. when asked about cost and pricing, indicated cost ranged from $6,000-$75,000) [again, email is still peppered with basic grammar and spelling errors] He closed his email by saying: There are several good questions that you didn’t ask. I will ask and answer those for you also.”
I chose not to respond, having been utterly put off by the entire scenario. He sent a follow up email yesterday, complete with spelling errors and three consecutive question marks, wondering if I received all the information that I needed.
Etiquette bees, help! For basic email etiquette, I try to respond to all emails. I absolutely respond if someone sends a follow up email.
How should I respond? Even though I am of the opinion that this was an unprofessional series of interactions, I realize this could have been resolved by making a phone call rather than emailing. I don’t want to be rude or snarky… but do I let it go?
Please vote or leave your commentary… I’m hoping for some extra opinions on this one!