- 5 years ago
- Wedding: August 2013
My Fiance and I purchased our wedding invitations, programs and menus with PeacockInvitations from Etsy (Josephine and Co). The order was paid on January 8 and the customization form was returned to them on January 13, after that I heard NOTHING. My wedding is August 31 and according to their website they ship the stationary 6-8 weeks after the form is completed. We’re in week 12. I email…nothing or a flippant “everything will be fine”. I have asked to see the proof…”you’ll see them soon” – that was in February. I have asked for a status of our order…nothing. Finally, after SEVERAL emails and long distance phone calls to Sweden (I guess next I’ll have to get on a plane) I was told that I would receive the proof April 13th…that’s 3 MONTHS after receiving my order. I’m so pissed. I’m in tears as it’s getting too late to go with another company. I hear that their work is spectacular but beautiful invitations do me no good if I can’t send them to my loved ones in time for the wedding.
If you want a stress-free invitation, I would recommend looking somewhere else.
Who else should we avoid on Etsy?