(Closed) Complaints about Cost of Hotel

posted 7 years ago in Etiquette
  • poll: Should we shop around for our guests and add other options?

    Yes, think of the more frugal guests.

    No, they are able bodied adults who can look for other options.

    Other (explain)

  • Post # 3
    9916 posts
    Buzzing Beekeeper
    • Wedding: June 2013

    On your website, I would add a few links to other hotels in the area.  Some people need more information to get them started.  

    Post # 4
    2490 posts
    Buzzing bee
    • Wedding: July 2018

    $169/night is cheap!!

    I wouldn’t add another one… you have already blocked off a bunch of rooms and there’s so many websites out there with hotel options that if someone doesn’t like the main hotel they can find one themselves.

    Post # 5
    4522 posts
    Honey bee
    • Wedding: September 2014

    @TaurianDoll:  Absolutely not: you are a bride, not a travel agent. You have negotiated a discounted rate and reserved a block, that is already alot more than many brides do. I agree with you that they can research something else themselves 🙂

    Post # 6
    5842 posts
    Bee Keeper
    • Wedding: May 2011

    I wouldn’t post anything else, I expect grown-ups to be able to make their own hotel arrangements

    Post # 7
    2529 posts
    Sugar bee
    • Wedding: March 2014

    Add more options to the website, even if you don’t have a room block there.
    Just to be helpful and courteous to your guests.
    And remove the note about finding a hotel (it reads to me like “if you want another hotel, that’s your problem.” Though I am sure you didn’t mean that!)
    You don’t have to provide rates for any hotel – even the one you blocked rooms at. Actually, I wouldn’t even include the rate there!
    Some people won’t even use the room block, believe it or not.

    The parking is pricey, though!
    Can you find another hotel option which includes parking?
    That might help curb the complaints.

    Post # 8
    11266 posts
    Sugar Beekeeper
    • Wedding: April 2012

    i don’t think there is any harm listing a few other hotels that are in the area.   a range of hotels is always a good idea.  it gives your guests options.

    your guests can find out themselves what the availability and pricing will be for them.

    Post # 9
    11231 posts
    Sugar Beekeeper
    • Wedding: August 2013

    Wow, that is expensive (that’s probably relative, though).

    I didn’t do blocks at all–we just listed three nice but inexpensive hotels on our wedding website for people to check out. If they want something different, there are a couple of other hotels here. Like you said, there are so many resources to find a book a hotel for whatever price, and you are NOT a travel agent. I would suggest choosing a couple of other hotels within a short distance from your venue and linking those on your website to help out those who aren’t familiar with the area, but that’s as much work as you need to do for adults.

    Post # 10
    497 posts
    Helper bee
    • Wedding: March 2013

    The cost is relative. In NYC, that’s a steal!

    Planning requires a lot and you need to prioritize, i think that nowadays everyone has a computer (and for the older folks), they have younger people that they can put to work to find hotel deals. I think that a room block at a hotel is sufficient information. If anyone is uncofortable with the expense, they should feel free to do additional research on their own.

    Post # 11
    3723 posts
    Sugar bee
    • Wedding: September 2014

    @TaurianDoll:  I listed a few different hotels myself knowing that a number of people would not want to spend big bucks on a hotel room. On my website under hotels I have the following sections: “room blocks,” “bed & breakfasts,” “other options” and then “fancier lodging.” I think all of my guests, including the frugal folks, will appreciate me doing a little legwork for them.

    I’d give them a couple more options or point them to kayak.com, etc for more ideas. Some people just aren’t up to snuff on this stuff but oh how they love to complain!

    Post # 12
    47439 posts
    Honey Beekeeper
    • Wedding: November 1999

    I think couples (particularly brides) are taking on way too much responsibility for their guests. They manage to book a hotel if they travel for any reason other than your wedding.

    I would add a link to a couple of travel websites and a google map to the website and be done with it.

    Post # 15
    11517 posts
    Sugar Beekeeper
    • Wedding: May 2014

    the $169 is high in my experience (downtown Toronto that’s the average daily rate for some of the higher end hotels in their standard rooms).  I would be shocked to find out that was the rate reserved for a wedding (I was shocked at the $129 rate the block for my friend’s wedding costs.  I guess I’m a little biased thought, I’m used to travelling at great deals and know HOW to get the great deals as FH works in the hotel industry and manages rates on a daily basis.


    (at least it’s not the $350 one of my friends is paying per night as a Bridesmaid or Best Man in another wedding this summer!)

    Post # 16
    266 posts
    Helper bee
    • Wedding: September 2014

    View original reply
    @TaurianDoll:  That sucks that people are complaining, but I think it’s a nice gesture to add some other options so they know what is nearby if they are from out of town.  We are traveling to a wedding next month, and the couple provided 3 hotel choices, one which provided a shuttle but was slightly more expensive, one that was less expensive, and one that is the groom’s mother’s preferred hotel when she is in town (whatever that means).  We opted for the one with the shuttle because it made the most sense for us, being out of town.  It was nice that they broke down the key info (ie. shuttle info), and we could figure out the rates by looking at the website.


    I think what you did is just fine and the guests will appreciate it.  Others may complain but people ALWAYS complain, no matter how much legwork you do for them!

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