Post # 1
We are getting a couple of “complaints” from guests about the cost of our host hotel. Here’s what we have on our website and here’s what was printed on the insert cards included with the invitation:
“A block of rooms has been set aside for our wedding guests at Hotel Name. Please contact the hotel and ask for the TaurianDoll wedding block by Month 01, 2013 should you wish to book a room at a negotiated rate of $169.00/night for a single or double room. Additional cost for triple or quad room.
The group code is 1111111.
Guest parking for overnight guests is $36.00 per day.
If you wish to stay at another hotel other than Hotel Name, feel free to check out other hotels in the area for the rate provided by that hotel.”
I am a pretty saavy traveler and I am aware that there are PLENTY of online resources to help a person find deals for other hotels. Our wedding is in the downtown area of a major city so there are PLENTY of other choices. Should we add more options on the website? I didn’t want people to think we set up room blocks at other hotels nor do I want to explain that these rates are changing and not apart of our room block. I shouldn’t have to, right?
Post # 3
On your website, I would add a few links to other hotels in the area. Some people need more information to get them started.
Post # 4
$169/night is cheap!!
I wouldn’t add another one… you have already blocked off a bunch of rooms and there’s so many websites out there with hotel options that if someone doesn’t like the main hotel they can find one themselves.
Post # 5
@TaurianDoll: Absolutely not: you are a bride, not a travel agent. You have negotiated a discounted rate and reserved a block, that is already alot more than many brides do. I agree with you that they can research something else themselves 🙂
Post # 6
I wouldn’t post anything else, I expect grown-ups to be able to make their own hotel arrangements
Post # 7
Add more options to the website, even if you don’t have a room block there.
Just to be helpful and courteous to your guests.
And remove the note about finding a hotel (it reads to me like “if you want another hotel, that’s your problem.” Though I am sure you didn’t mean that!)
You don’t have to provide rates for any hotel – even the one you blocked rooms at. Actually, I wouldn’t even include the rate there!
Some people won’t even use the room block, believe it or not.
The parking is pricey, though!
Can you find another hotel option which includes parking?
That might help curb the complaints.
Post # 8
i don’t think there is any harm listing a few other hotels that are in the area. a range of hotels is always a good idea. it gives your guests options.
your guests can find out themselves what the availability and pricing will be for them.
Post # 9
Wow, that is expensive (that’s probably relative, though).
I didn’t do blocks at all–we just listed three nice but inexpensive hotels on our wedding website for people to check out. If they want something different, there are a couple of other hotels here. Like you said, there are so many resources to find a book a hotel for whatever price, and you are NOT a travel agent. I would suggest choosing a couple of other hotels within a short distance from your venue and linking those on your website to help out those who aren’t familiar with the area, but that’s as much work as you need to do for adults.
Post # 10
The cost is relative. In NYC, that’s a steal!
Planning requires a lot and you need to prioritize, i think that nowadays everyone has a computer (and for the older folks), they have younger people that they can put to work to find hotel deals. I think that a room block at a hotel is sufficient information. If anyone is uncofortable with the expense, they should feel free to do additional research on their own.
Post # 11
@TaurianDoll: I listed a few different hotels myself knowing that a number of people would not want to spend big bucks on a hotel room. On my website under hotels I have the following sections: “room blocks,” “bed & breakfasts,” “other options” and then “fancier lodging.” I think all of my guests, including the frugal folks, will appreciate me doing a little legwork for them.
I’d give them a couple more options or point them to kayak.com, etc for more ideas. Some people just aren’t up to snuff on this stuff but oh how they love to complain!
Post # 12
I think couples (particularly brides) are taking on way too much responsibility for their guests. They manage to book a hotel if they travel for any reason other than your wedding.
I would add a link to a couple of travel websites and a google map to the website and be done with it.
Post # 13
We also added the Expedia plug-in to the website so they can search for other hotels right from our website.
I went ahead and lightly searched for the rates at other hotels that are literally around the corner and saw that they were a little cheaper ($109/night and $129/night) so I added them to the site. I didn’t add the rate information because I know it changes from day to day.
Post # 14
@julies1949: i agree. and it’s hard dealing with people who don’t travel a lot. they don’t know what’s considered average…
Post # 15
the $169 is high in my experience (downtown Toronto that’s the average daily rate for some of the higher end hotels in their standard rooms). I would be shocked to find out that was the rate reserved for a wedding (I was shocked at the $129 rate the block for my friend’s wedding costs. I guess I’m a little biased thought, I’m used to travelling at great deals and know HOW to get the great deals as FH works in the hotel industry and manages rates on a daily basis.
(at least it’s not the $350 one of my friends is paying per night as a BM in another wedding this summer!)
Post # 16
@TaurianDoll: That sucks that people are complaining, but I think it’s a nice gesture to add some other options so they know what is nearby if they are from out of town. We are traveling to a wedding next month, and the couple provided 3 hotel choices, one which provided a shuttle but was slightly more expensive, one that was less expensive, and one that is the groom’s mother’s preferred hotel when she is in town (whatever that means). We opted for the one with the shuttle because it made the most sense for us, being out of town. It was nice that they broke down the key info (ie. shuttle info), and we could figure out the rates by looking at the website.
I think what you did is just fine and the guests will appreciate it. Others may complain but people ALWAYS complain, no matter how much legwork you do for them!