- 5 years ago
- Wedding: May 2013
For the most part, the employees are very nice. Just want to vent about a few things… and thought I’d share these tips due to my experience at David’s Bridal.
If you plan to get the discounts offered on veils, accessories, the preservation kit, etc., plan to buy them the day you buy your dress! I wasn’t aware that these discounts are only offered on the day you buy your gown, otherwise I would have bought it all then (after all, every little discount adds up!). I was very disappointed when I saw the commercials on TV about the end-of-year sale and was turned down my $50 off my veil because I had already paid for my dress on my prior visit. It really upset me because my consultant didn’t tell me these things in advance! UGH!
If you are running out of time to order your bridesmaids dresses, maybe have them try on the dress in store and order them online. I had bm drama and some of my girls weren’t able to make the 2 hour drive to the nearest store until last week, and when they ordered their dresses, we were told they would arrive on April 22nd (my wedding is on May 4! And they all need alterations!). However, 3 days later I went with my last bm to order, and she had the brilliant idea to have her dress shipped to her house, and was told it would arrive the first week of March! Would have been nice to have been told that having it shipped to your own home would be faster…
Last complaint, not sure if this is how it is in all DB’s stores, but apparently at the one in Lubbock, TX, you can only pick up your dress after the completion of alterations on Wednesdays and Fridays. This proved to be very inconvenient for me because I work the night shift and block schedules and work every single Wed-Fri for the next 6 weeks. Luckily, I have a co-worker who was in Lubbock and volunteered to pick up my dress for me. Unfortunately, this meant that I wasn’t able to try on my dress before taking it home, but it did save me from making a 2 hour trip there and a 2 hour trip back and having to work a 12 hour shift that night. I told the lady in charge of alterations about my dilemma and she basically said TOO BAD, can’t make an exception. Annoying…
One more rant… when I went with one of my bm’s to pick out her dress, I saw the preservation kit displayed behind the counter with a sign that said “End-of-Year Sale $99.” I decided to buy it, but my total came out to be over $200! The lady said, “Oh, that deal is only on the day you buy your dress.” Made me mad because that’s not what the sign said but she insisted she was correct. I decided to wait on buying the kit. I guess my bm thought about it while calling DB to ask a question about her dress, and she asked whoever she was talking to on the phone about this, and they said, “Oh no, it should have only cost her about $120 with tax.” Um, ok??
Needless to say, I’m ready to be done with all my bridal needs there.