(Closed) constantly feeling stupid at work! (sorry long)

posted 6 years ago in Career
Post # 3
104 posts
Blushing bee
  • Wedding: September 2012

I’m so sorry you’re feeling bad, honey!!! =( I had a job like that a year and a half ago and eventually I just left. Are there any other dispatchers at your office, or a nicer manager who can help mentor or guide you? Have they gotten busier any maybe need to consider hiring an additional person so you wouldn’t have so much on your plate? Is that somethig you could bring up to them? Make sure you defend your choices if they make sense to you! I would try to slow down and make sure you focus on each task/phone call you’re taking before moving on to the next one. 

I hope you feel better!! Don’t let it get you too down, in the end, it’s just a job! 

Post # 4
82 posts
Worker bee

Ok, breathe. Remember that at the end of the day, you can only do so much. There comes a point when you have to mentally put everything aside and come back later. As they say, tomorrow is a new day. If you’re doing your best and the world’s not ending, your customers and your managers will survive.

You can’t solve everyone’s problems at the office. What you can do is manage your anxiety and confidence issues. Looking at a giant list of tasks is enough to make anyone break into a sweat. Break your daily tasks down into manageable chunks and prioritze in order of importance. If you feel that your managers lack confidence in your abilities, arrange a meeting with your supervisors to clarify the expectations for your role so everyone is on the same page. As a previous poster said, perhaps they can bring on someone else to assist you or help you get additional training.

Please don’t lose sleep worrying about your customers or doubting your decisions. If you couldn’t do the job, they wouldn’t have hired you.

Post # 5
431 posts
Helper bee
  • Wedding: August 2012

Hugs. Sorry you are having trouble.

I don’t think you should entertain quitting just yet. I think our culture jets off too quickly these days. Many problems can be worked out, whether they are at work or in one’s personal life, with a bit of work. Not that yours definitely can, but it’s worth a shot before peacing out. 

I would sit down with your direct supervisor and be completely honest about the challenges you are facing. Approach him/her humbly and openly, welcoming his/her advice and recommendations. Your boss is ideally supposed to be your mentor. It is part of his job function and it helps the company (for bosses to help their supervisees grow and mature and be better employees). 

In approaching him/her in a very open, honest, humbled way, you may be able to gently alert your boss to some problems in the company. Perhaps s/he or other employees are being way too critical. Perhaps you are way overworked and the company needs to hire a second dispatcher or someone to offload some work onto.

It’s not a guarantee that talking with your boss will make him/her offer some ways to help. But being open and humbly asking for guidance will probably get you further than being confrontional (“You guys need to do that,” or “I hate it when X does this to me.”). Supervisors and managers are often very sensitive to criticism from their supervisees. A good boss will work through you with problems, and in the course of doing so, will recognize ways he or she can help make your job easier and help you do your work better. 

I have found in my work it is always better to be upfront about one’s shortcomings, rather than wait for others to point them out. Telling your boss you are struggling with questioning yourself and your work will help you guys get on the same page. Your boss my tell you you are doing an amazjing job, it’s just at this organization the culture is to question and scrutinize. Offices have different cultures- some are great about giving positive feedback, some are very critical. That doesn’t mean you aren’t doing a good job– it could be that what you need and what the office environment are are not working.

Work is like a relationship: it takes lots of communication and hard work. Initiating conversations with your boss about how you can improve and what can be done to ensure the company is doing its best to support you is a good start. Maybe you can request monthly casual check-ins to follow up on your areas of improvement, or just to check-in. Being proactive will help you feel more incontrol of the situation, and will show your supervisors you are responsible and on top of things. Hopefully it will be a great chance to get some mentoring and constructive criticism in as wel…. which is great for your professional development and quality of life.

Wish you the best of luck!

Post # 6
9483 posts
Buzzing Beekeeper
  • Wedding: October 2012

I’m sorry you’re experiencing this.  You’re not a problem solver for the job.  Just remind yourself that you are doing the best you can and work hard to do so.  My only advice is to keep your head up and begin looking for another job while currently employed.  I wish you the best of luck.

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