(Closed) Costco Flowers are a joke!!!!

posted 9 years ago in Flowers
Post # 3
Member
2634 posts
Sugar bee

I’m sorry you had such problems.  Frown

Post # 4
Member
3125 posts
Sugar bee
  • Wedding: December 2009

that seems unusual for costco – they’re nothing but accomodating every time I go in there, or order something, or use their pharmacy.  Perhaps keep taking it up with them, not here. 

Post # 5
Member
385 posts
Helper bee
  • Wedding: May 2010

I’m sorry that it was stressful for you, and maybe I’m missing something, but you delayed your wedding because you had the wrong color flowers?  That seems a little extreme…?  I just feel like I’m missing something. 

Post # 6
Member
538 posts
Busy bee
  • Wedding: December 1969

I’m sorry you had a bad experience with Costco. We used them for my sister’s shower and were really happy with the service and the results.

Post # 7
Member
113 posts
Blushing bee
  • Wedding: October 2010

What I don’t understand is how can they not replace them if they sent you the wrong color? Costco usually had a fantastic return/guarantee policy. What did they try to tell you? So curious!

Post # 8
Member
1064 posts
Bumble bee
  • Wedding: October 2009

I agree with Rocktsrgn. Why would you skip part of the wedding because your flowers were the wrong color? I mean I would totally be mad but how come an hour of your reception was missed?

Post # 9
Member
345 posts
Helper bee
  • Wedding: June 2010

I can’t help but wonder if this is a new twist of the dj’s warning about ipod receptions…

Post # 10
Member
908 posts
Busy bee
  • Wedding: June 2009

I used Sam’s club flowers and had a great experience.

I ordered a test bunch and they sat in the sun b/c we didn’t get great tracking info.  My husband called Sam’s club and they sent us replacement flowers immediately.  If they had been my wedding flowers I would have gotten the replacements with plenty of time to spare!

Post # 11
Member
389 posts
Helper bee
  • Wedding: July 2010

wow, im really sorry this happened to you!

Post # 12
Member
1011 posts
Bumble bee

What day did the flowers arrive?  Or more accurately, what day were they supposed to arrive?

I think Costco warns you to order your flowers to arrive 2-3 days before you need them so they’ll open.  And, probably so it’s a business day.

Post # 13
Member
1514 posts
Bumble bee
  • Wedding: August 2009

How could they have come on a Saturday?  They only make deliveries Tues through Friday I thought.  Plus they always warn you to order a few days ahead so that they have time to refresh and open.  Sucks you had such a bad experience.

Post # 14
Member
2695 posts
Sugar bee
  • Wedding: February 2008

OP first time on weddingbee is to just slam Costco?  seems fishy – why would anyone miss an hour of their wedding because flowers were the wrong color?

Post # 15
Member
3979 posts
Honey bee
  • Wedding: January 2012

Costco is known for their customer service… I can’t believe that they didn’t make sure you were satisfied. That goes against everything their company stands for.

However, it is not their responsibility to pay for your “lost hours” or your photographers time… They refunded you the money because the product wasn’t what you wanted. They don’t owe you anymore than that. Most places would have made you keep those flowers & not refunded you it because it was a special order.

Post # 16
Member
389 posts
Helper bee
  • Wedding: March 2010

Yea I don’t think this is legit…. adman? Sounds fake to me. And their only posts on here were bashing Costco flowers? Basically the same posts? No profile info? Yea… nice try.

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