Post # 1
I just got engaged over the weekend, and I’m super happy and excited! My mom and I were talking and throught it would be fun to start looking at dresses, to get an idea of what gown direction to head in before the time comes when I’m on a time restraint.
I called a bridal salon in Paramus, NJ to book an appointment for a couple weeks from now, and they asked me for my credit card infomation, in order to put me in. They said that it’s security in case I cancel the appointment < 24hrs in advance, in which case I’d be charged $50.00. So I asked, what happens to my credit card info after the appointment? She said they keep it on file so it’s readily available for when I purchase my gown.
Am I the only one here who thinks this is odd!? This makes me uncomfortable, so I didn’t book the appointment, and told her I’d call back. I don’t know if I will now, because I don’t want my credit card infomation on file with them for various reasons: What if I don’t buy a dress from them, What if I don’t want to use my CC to buy the dress, How secure is their system for this, Who has access to my infomation, etc..
So Bees, is this a common practice in the bridal industry? Have you had this experience? Am I justified in my uneasyness about this?
Post # 3
I find this very strange! I’ve been to lots of bridal stores and never have I had to give my credit card info, especially just to book an appointment! I would go elsewhere.
Post # 4
I guess they have had a lot of people canceling? I would not be thrilled with that either, and did not come across it.
This isn’t what you asked, but since youre in NY, I really recommend you check out Birnbaum & Bullock or Lovely Bride. At B&B you work directly with the two designers who make and alter your dress.
Post # 5
@vintagebride143: That happened to me at one of the places I visited. It caught me off guard, but it was ok in the end because I wasn’t charged. But yea, it made me uncomfortable too.
Post # 6
@MrsTVLover: Oh thats very nice to know, thank you for telling me!
I’m glad I’m not the only one who thinks this! I was really surprised by this–I felt that it was really nervy for them to ask for my infomation like that. They don’t deserve my buisness.
Post # 7
I am in Canada and have not heard of that ever happening. (I have booked 4 salons and with no problem and I even cancelled one.
I would have done the same by not booking the appointment. I do not like giving out my credit card info.
Post # 8
I have heard of this before. It’s often at places where the consultants work on commission – it’s protective in case you don’t show. I’ve been to plenty of hair salons where this is common practice and I’ve willingly given the info.
Post # 9
I only went to one place and found the dress I wanted but they didn’t ask me for credit card info…I’d be weirded out and I wouldn’t want to be charged a whopping $50 for cancelling! Um, what if something serious came up? That’s a lot of money.
Post # 10
@vintagebride143: Yeah I’ve never heard of that and I wouldn’t do it. Sorry!
Post # 11
I have heard of this, but I haven’t experienced this. It seems rather… well crass. Showing up doesn’t guarantee a sale afterall.
Post # 12
I think you should just try other places. I didn’t get asked for a deposit when I went, I mean…I guess i understand them trying to avoid cancellations, but seriously? I think you can find other salons that won’t charge you…might as well save your credit card info for when you buy your dress.
Post # 13
I had to do this to one of the (higher end) bridal salons I booked an appointment at. Although it is a bit annoying but I do not think its completely unreasonable as A LOT of people do decide to not show up & not call in to cancel their appointments. It’s a waste of time for the consultant and other brides who could’ve been seen instead. Quite a few specialty doctors, dentists, and higher end spas do charge a penalty for no shows.
Post # 14
@girlgetsring: +1. I have to give my CC info when I book my waxing appointments, but they never charge it.
I think it also discourages women who want to try on dresses “for fun” .
Post # 15
@vintagebride143: I had to give my card when I did My vegas wedding it is not weird at all for bridak appointments, If you dont feel comfortable giving them your card… You can A) buy a prepaid one and just not mention it….
Post # 16
@vintagebride143: Elizabeth John’s in Ardmore PA does this too. I agree its odd also, they told my mom it was 25 if she didnt show for MOB dress – so I can only imagine what it is for a bridal appointment.