- 5 years ago
- Wedding: September 2013
Been lurking for a little but this is my first post! So little backstory, my fiance proposed to me with a beautiful antique ring that had been his great-grandmothers. Because of the unique shape of the ring it was hard to find a curved band I liked and so we decided to have the family jeweler who had restored the Engagement Ring custom make a curved wedding band to fit.
My first experience with the jeweler was when we took my e-ring to be resized, he told us a week and when we called after a week told us it would be another two days. I had the feeling he ONLY started working on resizing when we called. Then when we actually started the custom band process I gave him my e-ring so he could make a mold to fit the curve and resize again (my fingers are shrinking!). Resizing took a week and he had a VERY rough mold, then he kept it for another week and a half (doing who knows what because when I saw the mold yesterday it was virtually unchanged.) I finally got so upset about not having my e-ring that fiance picked it up but was told he would need the e-ring back to finish making the ring. So yesterday we dropped off the e-ring again, he showed me the same seemingly basic and rough mold (what was he doing for that second week and a half?!) and told us he’ll need to keep my e-ring for another week and half.
During this time we also had him order FI’s band. We went through the process of getting him sized and picking out a band. When we went back to look at my ring, Fiance asked about his band…the jeweler said “Oh yeah lets get you sized and have you pick a style you like”….uh what?…it was clear he had never ordered it and we had to go through the process again.
SO my question is, does this seem typical for having rings custom made? I want to be fair to the guy but it’s very distressing to me to not have my e-ring, especially for half of the last 2 weeks of our engagement! I just get this feeling that he doesn’t take us seriously and will basically say he needs the e-ring for 2 weeks but then will only actually work on it when we call and put the pressure on by saying we need to pick it up. I don’t want to have to call and be demanding and harsh because I’m no good at that but I just don’t want to be parted with my e-ring for a week and a half if he’s really only gonna work on it for a day or two. I’m thinking about calling on Monday and saying something to the effect of “Hi, just checking to see how it’s going and make sure that we will be able to pick up the e-ring on Wednesday” just so he doesn’t try to delay and keep it till Friday. Too harsh?!