(Closed) Custom dress turning into a headache. Advice PLEASE!

posted 4 years ago in Dress
Post # 2
2594 posts
Sugar bee
  • Wedding: April 2017 - Valleybrook Country Club

iDreamofChocolate :  I would call her back and say that eventhough the lace isn’t finished you’re still going to come by and see the progress and you’d like to try it on. If she keeps putting it off, you may never have a dress, so I would go and see that there at least is a dress in production for you!

Post # 3
460 posts
Helper bee
  • Wedding: June 2006

I agree with  MrsSapphire :  you need to go by there and make sure there has been progress on your dress. If you end up needing to order a different dress somewhere else, you’re literally almost out of time. It sounds like the lady needs some accountability. You can still be polite but you’ve already paid in full and you’ve given her plenty of time to have more done than what she’s had done. 

Post # 5
1204 posts
Bumble bee
  • Wedding: October 2016

WOW. Are you me?! I’m having a very similar situation and I’m so sorry you’re going through this!

We started dress discussions in March and had our first appointment at the end of March. I requested that the dress be done in August, but she wrote “October” as the due date in her book because that’s my wedding date. I should have put my foot down then! I went in for a “fabric fitting” last month thinking that this would be the real deal and it was only the lining! :/

As far as appointments, the best advice I have is to just tell her “I am free on X day and would like to come in for an appointment. What times work for you?” This has been my approach. Of course, I do live three hours away from my seamstress and can’t stop in whenever, so this does give me a bit of leverage. Maybe lie and say you’re busy most days and need to get a move on ASAP!

Post # 9
460 posts
Helper bee
  • Wedding: June 2006

I think you need to just be honest with her and tell her that you’re disappointed. Beating around the bush at this point would be counterproductive. You need to take charge of this situation ASAP in case you need to go out and get a different dress. I would just say something like “I’m sure you know that by now I’m feeling frustrated and disappointed by the lack of follow-up on your end. I want to make sure we are getting everything done on a reasonable timeline so from here on out I will be requesting pictures periodically so that I’ll know that the work on my dress is progressing. I have already paid you in full and I think it is more than fair to provide me with periodic updates when I request them.” And then fluff it up with not wanting to be rude but that you’re running out of time etc. This lady is getting away with this because she thinks you’re nice. And you are! But at this point it’s time to do what I call “getting Puerto Rican on her” 😂😂lol! 

By the way I am very much like you which is why I keep checking this thread. But if I had paid in full and I kept getting the runaround I would be livid. Especially  on something so important. I always try to be very tactful in my communication but there just comes a point when I just have to let my Puerto Rican side out and put my foot down. I don’t think your requests are unreasonable and I’m pretty sure that if you were certain that she was working on your dress, you wouldn’t be frantically trying to get in touch with her, you would be relaxed.  She needs to understand that communicating with you and keeping her word about when she will be calling people back is important for her business. If she doesn’t then you can be first to leave a negative review. 

Post # 10
554 posts
Busy bee
  • Wedding: May 2015

Have you discussed a timeline of when the dress will be completed by?

I had a custom made dress & my dressmaker didn’t start it until 12 weeks before the wedding. This is her standard timeline. If your dressmaker has the same type of timeline, you need to know because it will eliminate a lot of your stress right now, especially if she has good reviews.

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