- 7 years ago
- Wedding: May 2012
Yesterday, my mom, one of my bridesmaids, and I went looking at bridesmaid dresses. We went to the place where I got my dress. Everyone else I have talked to has raved about this store. Getting my dress, I left feeling iffy (the girl placed one veil on my head, didn’t let me look at others, and placed the order for it), but decided it might have just been an off day.
We went in and were the only people in the store. There were three consultants, including the one I worked with when I was getting my dress. They got a room started for us and let us be (which I was fine with, we didn’t need people breathing down our backs). They did come and check on us. My cousin is a few sizes larger than the sample size. When she came out, one girl snottily asked if she wanted her to zip up my cousin. Since you can tell by looking at her that it’s not going to happen, I thought that was a bit rude.
While my cousin was changing, I went and touched base with them about my veil. They were supposed to call me back, but I never received a call. When I asked about it, they said that it wasn’t noted, but they could just exchange the veil, no worries. I was a little frustrated that they didn’t note it after they said that they would, but as long as it’s taken care of, it’s okay.
The biggest thing was when we were checking out, two of the girls were trying on bridesmaid dresses and making fun of them! I mean, I can see them doing that in the back, but there are customers inside. What if they had that dress or really liked it? By this point, there were one or two other small groups inside the store. I thought it was in poor taste.
I’m trying to decide if I should call the store and let them know about what happened. I’m surprised to see this out of this store. It’s been around for a long time, generations in my family have gone there and had good experiences. After a few things going wrong, do I let them know or let it slide?