(Closed) David’s Bridal

posted 6 years ago in Dress
Post # 3
Hostess
11167 posts
Sugar Beekeeper

I am getting married in Walnut Grove (Grand Island Mansion)! So close!!

 

Okay back to the topic at hand. My best friend got her dress from DB and told them she really didn’t like it. They offered her the ability to return it for store credit towards another dress but a refund was out of the question. This was at one of the bay area DB I believe.

Post # 4
Member
375 posts
Helper bee
  • Wedding: June 2012

I went back the day after I made my mistake-panic dress purchase — even with that, there was no refund, but they did just apply it toward the new dress I picked out.

Post # 5
Member
585 posts
Busy bee
  • Wedding: May 2012

if you explain ur reason and everything they will work with you. if not id be upset if i were you!

Post # 6
Member
726 posts
Busy bee
  • Wedding: May 2012

It’s up to the manager. When I wanted to get an exchange with mine they told me I was stuck with my dress.

Post # 7
Member
1572 posts
Bumble bee
  • Wedding: May 2013

i was a bridesmaid in my friend’s wedding. She was able to exchange her dress for store credit. She found a dress at another store (not David’s Bridal) so she used the credit toward our dresses and shoes

Post # 8
Member
2539 posts
Sugar bee
  • Wedding: March 2012

David Bridal….RUN…the other way. I have heard of very few brides having good experiences there.

Post # 10
Member
451 posts
Helper bee
  • Wedding: November 2012

It won’t hurt to ask… the worst thing that they can do is say no.

@MrsStrawberry24:  I was one that had a very good experience there. None of the bad things I read even came up in my appointment. But then again, I’m almost too easy going. I found a dress and got rung up lol. I have read about being forced to take the floor sample if it was in your size, and I would have raised hell about that- but my consultant wouldnt even let me think about it. She ripped a zipper on one, and i asked if i took that one, since it was the dress I wanted, if there was a discount (my aunt can do clothes) and she was like (in a nice way) “no, I have to take the fall for this one, since I broke it” They were going to order me a new one regardless 🙂

Post # 11
Member
696 posts
Busy bee
  • Wedding: July 2013

@Treejewel19:  Walnut Grove!? aw Little House on the Prairie!….haha sorry so off topic I just love that show and wish I could live in that time!

Post # 12
Member
1340 posts
Bumble bee
  • Wedding: November 2012

It really is up to the manager. You need to speak to them ASAP, but I’d guess the liklihood of them exchanging the dress after all these months is slim-to-none, but it never hurts to try. Explain that you don’t like it and that it you are very unhappy with the gown after seeing the newer ones. They will only let you exchange it for a dress of equal or greater value.

Post # 13
Member
375 posts
Helper bee
  • Wedding: June 2012

I think it would be questionable if you could return a purchase from November at many places – styles change quickly and they have no idea what you have done  in the months since then (like get married? lol).

My DB experience has been excellent….they stayed past closing time my first visit and when I went back the next day after a sleepless night realizing that my panic decision was wrong – they just calmly took me back and started bringing out more dresses to try on.  They were awesome and I found the right dress!

I went to a different DB closer to home for my alterations, and my experience there has been excellent as well.  As with any chain, service and personnel vary from store to store!

Best of luck!  You certainly have nothing to lose by asking, right?

Post # 14
Member
277 posts
Helper bee
  • Wedding: July 2012

My david’s bridal told me that you could exchange it or  get store credit but that might only been if it was done within the first 30 days which was my case.

Post # 15
Member
277 posts
Helper bee
  • Wedding: April 2013

My consultant told me I would be able to exchange the dress I was thinking about ordering if I didn’t love when I saw it in person (style T3268, only had in store in the pink and I wanted to see it in blue prior to purchasing). For my situation it didn’t seem like a good idea to hope I loved the dress but be stuck with a salon if I didn’t love it.

Post # 16
Member
2137 posts
Buzzing bee
  • Wedding: October 2012

i would definitely ask i dont see why they wouldnt make it credit and apply it towards something else. Now in MY case my dress is a discontinued dress and when i bought it they told me and it says on the receipt FINAL SALE. so unless you’re on the same boat ask lol

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