Post # 1
Ok, so i know i have read on here brides returning/exhchanging their wedding dresses for another one numerous times on here, but when i asked Davids bridal about their return policy they said no exchanges.. Has anyone had this problem? Or has anyone been successful at exchanging a gown from DB?
Post # 3
I am getting married in Walnut Grove (Grand Island Mansion)! So close!!
Okay back to the topic at hand. My best friend got her dress from DB and told them she really didn’t like it. They offered her the ability to return it for store credit towards another dress but a refund was out of the question. This was at one of the bay area DB I believe.
Post # 4
I went back the day after I made my mistake-panic dress purchase — even with that, there was no refund, but they did just apply it toward the new dress I picked out.
Post # 5
if you explain ur reason and everything they will work with you. if not id be upset if i were you!
Post # 6
It’s up to the manager. When I wanted to get an exchange with mine they told me I was stuck with my dress.
Post # 7
i was a bridesmaid in my friend’s wedding. She was able to exchange her dress for store credit. She found a dress at another store (not David’s Bridal) so she used the credit toward our dresses and shoes
Post # 8
David Bridal….RUN…the other way. I have heard of very few brides having good experiences there.
Post # 9
@Treejewel19 Ya! very close. I would have gotten married there but out of my budget!
Ya i had a feeling that they will only help you if they feel like helping you kind of thing. They are capable of taking anything back.. only thing is i bought my dress in november so thats the only thing that makes me think i wont win this battle. I like my dress but now im seeing all these sweetheart neckline dresses that for some reason the girl didnt show me. She said that the dress i tried on and a few others were the only sweetheart necklines. Now there are so many and i feel kinda cheated. oh well
Post # 10
It won’t hurt to ask… the worst thing that they can do is say no.
I was one that had a very good experience there. None of the bad things I read even came up in my appointment. But then again, I’m almost too easy going. I found a dress and got rung up lol. I have read about being forced to take the floor sample if it was in your size, and I would have raised hell about that- but my consultant wouldnt even let me think about it. She ripped a zipper on one, and i asked if i took that one, since it was the dress I wanted, if there was a discount (my aunt can do clothes) and she was like (in a nice way) “no, I have to take the fall for this one, since I broke it” They were going to order me a new one regardless 🙂
Post # 11
Walnut Grove!? aw Little House on the Prairie!….haha sorry so off topic I just love that show and wish I could live in that time!
Post # 12
It really is up to the manager. You need to speak to them ASAP, but I’d guess the liklihood of them exchanging the dress after all these months is slim-to-none, but it never hurts to try. Explain that you don’t like it and that it you are very unhappy with the gown after seeing the newer ones. They will only let you exchange it for a dress of equal or greater value.
Post # 13
I think it would be questionable if you could return a purchase from November at many places – styles change quickly and they have no idea what you have done in the months since then (like get married? lol).
My DB experience has been excellent….they stayed past closing time my first visit and when I went back the next day after a sleepless night realizing that my panic decision was wrong – they just calmly took me back and started bringing out more dresses to try on. They were awesome and I found the right dress!
I went to a different DB closer to home for my alterations, and my experience there has been excellent as well. As with any chain, service and personnel vary from store to store!
Best of luck! You certainly have nothing to lose by asking, right?
Post # 14
My david’s bridal told me that you could exchange it or get store credit but that might only been if it was done within the first 30 days which was my case.
Post # 15
My consultant told me I would be able to exchange the dress I was thinking about ordering if I didn’t love when I saw it in person (style T3268, only had in store in the pink and I wanted to see it in blue prior to purchasing). For my situation it didn’t seem like a good idea to hope I loved the dress but be stuck with a salon if I didn’t love it.
Post # 16
i would definitely ask i dont see why they wouldnt make it credit and apply it towards something else. Now in MY case my dress is a discontinued dress and when i bought it they told me and it says on the receipt FINAL SALE. so unless you’re on the same boat ask lol