- 10 years ago
Hi Everyone! I am going to be the Matron of Honor in my sister’s April wedding, and recently found out that I was pregnant. Being that this is the 2nd pregnancy, I can already tell that I am definitly going to bigger this time around! I will be about 4.5 months pregnant. I know that the dress we got (F12441, Pool, size 12) is not going to fit at that time, esp. since it’s a little snug around the middle area. I called David’s Bridal to ask what their return/exchange policy was, and the gal I spoke with was rude to me! Seriously- I just want to exchange for 1 size up, not return it for cash! I don’t even know if they have it in store, since the girl wouldn’t help me on the phone. She insisted that I bring in the gown, and they would see what they can do. But she kept on saying that they don’t do exchanged. My fear is that the gown is already on clearance online, and the pool color is no longer available. I didn’t want to worry the bride, since she purchased the gowns as a gift in her fiance’s state (tax-free). I don’t know what to do. If my own local David’s bridal is unwilling to help me, what can I do?
I’ve checked Ebay, craigslist, and even googled for the gown. Other gals have mentioned that David’s Bridal does returns/exchanges on their personal blogs, so I was surprised to be treated so rudely.