Post # 1
Just returned from a trip down to David’s in Mississauga with my bride daughter. The worst experience ever! The sales clerks were snotty, told us they couldn’t accommodate her to try on dresses – would not honour their sale prices if we registered and they didn’t have time to spend with her – she’d have to pay the regular price. Would not even hazard a guess on how much alterations cost (these are extra – everywhere else alteration costs are included).
If this was their grand opening sale, then why were they making appointments during the sale? When every bride is there to spend hours trying on dresses, why are only a chosen few allowed to do so, and take advantage of the sale? What a racket!
Their loss – we went back to another bridal shop and spent $2200 on a gorgeous dress, alterations, veil, pressing, and after-wedding cleaning and pressing included.
David’s can stay in the States – our local bridal shops are far more friendly and accommodating – and they act like they’re happy that you are in their store!
Post # 3
ve not been, but Ive heard from friends and read several piss poor reivews.
Apparently, they don`t carry the same dresses as in the states. Huh? Seriously, a friend of mine went with a list of dresses from the website to try on and NONE of them were at this store. Apparently, they carry completely different lines mostly?!
You show up they tell you to book appointments…you phone to book an appointment they tell you they are too busy currently to take appointments and its a first come first serve basis?!
Its not like the service at US david’s bridal stores is totally stellar, but it seems the MIssissauga store fails to meet even the lowest standards. Its sad because brides go because their dresses are affordable and similar to alot of more expensive brands. They hope the service will be good, but I doubt anyone expects from David’s what they do from private salons (at least I never have).
Post # 4
I’ve been to the opening of David’s Bridal in Mississauga too. I came with my mom and my sister with a list of the gowns I wanted to try on. As soon as we came in, we were briefly greeted by an old matron who made a frail attempt at finding us a sales consultant for our appointment. She just looked over her shoulder then turned to us and said that a consultant will be there so we can just look at the racks in the meantime. She then proceeded to greet the next bride and found her a consultant. Fine. We didn’t have to wait long until we were greeted… by the person doing alterations. She proceeded to play consultant (she never told us she wasn’t a consultant until MUCH later on while talking to my mom and I was in the dressing room). When I showed her a list of what I wanted and then she went blank as if realizing she just failed her Chemistry exam. She left us to look for her friend, an actual consultant. Unfortunately, her friend who I later found out majored in Psychology, knows diddly squat about bridal gowns. We were told by the consultant to look through the racks eventhough I gave her the list of what I wanted.
We eventually made it to my dressing room which was cramped and right by the busiest corner in the store. My mom and sister had to stand while other guests have chairs for their coats and bags. They “dressing room” wasn’t much of a dressing room. the mirrors lined the doors and walls, but the guests’ chairs are lined up against the walls so you can’t even see the bottom half of your dress unless you move those chairs or ask someone to move.
The consultant brought us plenty of gowns… only 2 of them were from my list and they only have it in Ivory, but at least the silhouettes were what I asked for even if the style was not. The person from alterations, however, took it upon herself to help her friend and kept bringing gowns after gowns after gowns that are beyond ugly. When I told her I didn’t like the gowns she brought, she proceeded to talk to my mom to convince her how it would look nice on me. My dad joined us later on and the alterations person proceeded to flirt with my dad. She went on and on about her life and her Canadian boyfriend. Oh my god, I know too much about her boyfriend and how “white” he is.
I told both the consultant and her friend to get me the gowns on my list and to stick to my list. They left for a long time and when they returned, not only did they say that the rest of the gowns on my list are not available in store, they also brought alternative gowns I could try on. They also said the price were a little higher than what I wanted but it’s ok because “I could afford it.” (-__-)
Finally, I had enough. I thanked them for their time. They told me that when I come back again for the gowns to ask for them. Right. We stayed long enough for the opening celebrations, grabbed the freebies, then booked an appointment with Bridal and Beyond.
Post # 5
I had such a positive experience at David’s Bridal! I must say I was shocked and a bit dissapointed to see the harsh reviews that a two other people gave it. (Sorry, but the third one doesn’t count if you’ve “not been but heard from friends and read several … reivews.)
My experience was nothing less than magical, relaxed and so much fun. I went on a Thursday, with my Mother, my Aunt, my Sister and another Bridesmaid. We had the run of the place. Seats for all my guests. Lots of big gorgeous mirrors, an extremely patient and fun consultant, Krista. And and incredible selection of high quality dresses. I pranced around in Vera Wang’s and eventually found the dress of my dreams by Oleg Cassini, (swoon).
I must say, these two reviewers stated that their sub-par experience happened on a weekend and at the Grand Opening, no less! Are you kidding me? In all fairness, of course! These days are likely to be a mad house at any location (Like when I went to Pearl Bridal in Port Credit on their “Sale” day. Lesson learned.) BRIDES, if you truly want to make the experience of finding your dress a positive one, or if you have any (well-deserved though they may be) high-maintenance expectations, do yourself a true favour and GO ON A WEEKDAY. Stay as far away as possible from the mayhem of weekends because you’re likely going to blame your dissapointment at not feeling like ‘number-one’, on the store and staff. If you have no choice but to go on a weekend, then expect it to take some time (even if you’ve made an appt) and expect that at best they’ll get you into about 6 dresses to try, tops.
I specifically signed up to be a Wedding Bee just now, after reading these reviews for David’s Bridal to add my two cents in fairness and give a more balanced perspective to you brides out there who may be wondering.
My motto is always: Be a Lover…
Post # 6
This is why I am against Davids in the first place… so sorry girls!
I’ve never had a good experience at any Davids, and I’ve gone only on weekdays, both as a bride and bridesmaid. Just sayin.
Post # 7
I went to Davids Bridal in Mississauga yesterday and my experience was TERRIBLE! First off, my maid of honour made an appointment a week in advance and the consultant we got was not friendly what-so-ever. Davids Bridal was not busy. There were more employees wandering around the store then there were shoppers. When it it was our time to meet with the consultant she hardly said a word. Pulled a few of the dresses that we had wanted to see then completely took off when my maid of honour went to try them on. We were waiting for her to come back so we could ask her to pull a few more dresses, after 15 minutes I had to go pull the dresses that we planned on seeing. Even after all the dresses were tried on, our consultant was no where to be found. We ended up just leaving. I will NEVER go back or purchase anything from this store.
Post # 8
The store manager at the mississauga location Valerie Paget is a flake. I applied for a job there and she tried to screen me by emailing as if she’s texting me. Very unprofessional and I called her out on it. I read reviews on the location and customer service is bad and brides leave crying. One example of poor management. I ended up working at another bridal place, a bit expensive but at least staff and customers are respected.