(Closed) Davids Bridal Robinson Twp = Terrible…. (pushy sales reps)

posted 6 years ago in Pittsburgh
Post # 3
Member
2063 posts
Buzzing bee
  • Wedding: August 2012

I’m sorry that your friend was pushed into a dress that she didn’t like! Frown However, letting her exchange the dress (even if they weren’t helpful) is more than most bridal boutiques will do.

Post # 4
Member
5075 posts
Bee Keeper
  • Wedding: October 2012

she called the shop weeks after she bought the dress and they are letting her exchange it?  Sounds like a good deal to me.

Post # 5
Member
701 posts
Busy bee
  • Wedding: August 2012

yea I think that it’s generous of them to let your fiance exchange. I think it depends on the personalities of the bride and the sales person. I felt I had a great sales person but I have my own opinions and have a strong personality so she wouldn’t have talked me into anything!

Post # 6
Member
3176 posts
Sugar bee
  • Wedding: May 2011

@aliavenue:  @GroovyHippieChick:  @mcklough:  Agree!

It sucks that she feels she was “pushed” into a dress but really most bridal places won’t even work with you after you buy. My place made me sign a pretty intense contract that basically said no matter what this is my dress and I will pay for all of it. They even required a death certificate should I die!!! It was in the contract!

Edit: I would suggest she looked online, find the dresses she wants to try on and tell the people there “Here is what I want – I don’t need more help” and have a friend help her dress.

Post # 7
Hostess
11167 posts
Sugar Beekeeper

@MrsPinkPeony:  Agreed.

@shawndg:  My Maid/Matron of Honor also had a bad experience with her DB dress and was given the opportunity to exchange as well. If you fiance is still feeling unhappy with her dress she can opt to look at DB dresses at ANOTHER location. I don’t know why she would return to the same location if they treated her so poorly. It doesn’t make any sense to settle on a dress just because a few consultants are rude.

Post # 8
Member
343 posts
Helper bee
  • Wedding: October 2012

I don’t like the Robinson DB either by the north hills (McKnight rd) is great

Post # 9
Member
9 posts
Newbee
  • Wedding: August 2012

See, I had that aweful/pushy sales rep/up pricing experience at the Monroeville DB.  They were rude and when I told her I couldn’t afford the dress that SHE decided was my dress she tried to sell me on the credit card, when I told her absolutely not she couldn’t be bothered with me anymore. I went to Robinson and had a sales rep named Ashley, and she has been absolutely wonderful!!  No problem/straight forward/no BS.  I switched everything to Robinson and made all my BMs go to that one.  I guess it depends on the people there.

Post # 9
Member
9 posts
Newbee
  • Wedding: August 2012

See, I had that aweful/pushy sales rep/up pricing experience at the Monroeville DB.  They were rude and when I told her I couldn’t afford the dress that SHE decided was my dress she tried to sell me on the credit card, when I told her absolutely not she couldn’t be bothered with me anymore. I went to Robinson and had a sales rep named Ashley, and she has been absolutely wonderful!!  No problem/straight forward/no BS.  I switched everything to Robinson and made all my BMs go to that one.  I guess it depends on the people there.

Post # 10
Member
1235 posts
Bumble bee
  • Wedding: July 2012

I had a bad experience with my DB sales chick as well. I told her several times that I was NOT buying that day and when I finally told her that I did NOT want her credit card she walked away and left me in a corset back dress. I COULDNT GET OUT OF IT!! So on that alone, I hate DB. I wouldnt recommend anyone go there, but a lot of brides do and many have had great experiences with them.

Post # 11
Member
916 posts
Busy bee
  • Wedding: October 2011

I got my dress from David’s Bridal in Robinson and I had no problems with the people that helped me. It was a good experience. They weren’t pushy with me at all. In fact, I was pretty set on the dress I wanted when I went in and they tried to get me to try on more dresses. I am really sorry to hear your fiance’s experience wasn’t good, but It seems like she might have got someone that was having a bad day. Perhaps she can still schedule another appointment with someone else to exchange her dress.

Post # 13
Member
54 posts
Worker bee
  • Wedding: September 2012

I’m sorry your fiance had such a bad experience. Atleast she was able to exchange the dress…

I actually had a great experience at this DB location. It was my first time trying on dresses and my consultant was excellent. She pulled some dresses I had favorited online and picked a few on her own that she thought I may like. From hearing all the negative experiences at DB on the boards, I was fulling expecting to have a horrible time there. But it was honestly a really great experience. I didn’t feel pressured or rushed into anything and I really appreciated it. I will definitely be making another appointment there with my consultant, she was awesome.

I don’t really want to put anyone’s name out in public, but if you’d like the name of the consultant I had just send me a PM. She was great!

Post # 14
Member
2981 posts
Sugar bee
  • Wedding: August 2011

The tall, thin woman with long brown hair was a bit pushy, but for the most part, the other consultants were very nice and helpful. I’m sorry you guys had such a bad expereince there! I didn’t get my dress there (went to AA in J-town/McKnight Rd) but got my Bridesmaid or Best Man dress there for my brother’s upcoming wedding. I think them allowing her to exchange the dress was a huge deal, as the bee who said that most places won’t even work with you once you buy is absolutely correct. I swear sometimes those consultants act like they’re having a raging permanent period.

Post # 15
Member
36 posts
Newbee

The one on McKnight Rd isn’t much better either. :/ I am a Bridesmaid or Best Man in 2 weddings this year. My first trip there, they tried to talk the bride into choosing the most expensive dresses they could possibly choose, which was nothing like she wanted. They then tried to sell us sashed, flowers, and other dress accessories that were not necessary. When the consultant wasn’t there, she was… well, I don’t really know where she was. We went during the week so there was no crowd, and she spent most of the session in the back somewhere, but we were told we were not allowed to touch the dresses on the racks. So half of our time was spent waiting for her to come back to pull more dresses.

My bride chose a dress there, because they are so cheap. When I went to get measured they REFUSED to measure me, because they were too bosy. They put me in a dress that was too small, and said, “Okay, I’ll just order you this size!” When I asked to be measured, they said they were too busy. When the dress came in, they did not contact me; I had to call them. I went to the store to pick it up, and they were shocked at how big it was and that I was not measured and very apologetic, but quoted me a $200 alteration cost (far more than the dress actually cost) to fix their own mistake. I attempted to haggle, but they wouldn’t budge, so I had a polyester nightmare hanging from my bedroom door and no place to alter it.

My man’s sister in law got her dress there, and they REFUSED TO ALTER IT, claiming they were too busy. So her dress didn’t fit for her wedding day, and she had no bustly for her long train. She carried it all night, and it looked like it had been run over by a car by the end of the reception.

Zelinski’s is a dress shop in Charleroi is WONDERFUL to work with, their alterations are AMAZING, and I highly recommend them if you are willing to make the drive. Their gowns are bill levkoff, mori lee, etc. along those lines.

Post # 16
Member
59 posts
Worker bee

Totally agree! We went Bridesmaid or Best Man dress shopping there and couldn’t leave fast enough. The rep that was “helping” us was extremely annoying and pushy.

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