(Closed) David’s Bridal sold my phone number

posted 12 years ago in Dress
Post # 17
Member
84 posts
Worker bee
  • Wedding: October 2009

yup- I had the same experience too.  I called the store (very bad experience there too) and told them take my name off whatever lists they have AND tell anyone who calls me never to call again.  The calls pretty much stopped after that.

Post # 18
Member
172 posts
Blushing bee
  • Wedding: March 2021 - Ritz Carlton, Marina Del Rey

This happened to me as well.  They forced me to give them a telephone number when I made the appt., and they’ve been flooding me with phone calls from them and other vendors ever since.  They also send me an obscene number of emails.  AARRRGGGHH.  I unsubscribed, but they keep coming.

Post # 19
Member
192 posts
Blushing bee
  • Wedding: October 2008

I purchased my dress from David’s Bridal had a GREAT experience and my number was never given to anyone. The only phone calls I received were after a bridal show about contests I registered for.

Post # 20
Member
2432 posts
Buzzing bee
  • Wedding: June 2009

I was very disappointed with the whole shopping experience I had at David’s and the fact that they have distributed my phone number to several vendors, as well as my e-mail address. Several wedding books and magazines I have purchased since strongly recommend giving a fake # and fake e-mail to avoid this – I wish I would’ve thought of that ahead of time.

 

Post # 21
Member
3331 posts
Sugar bee

I had the same TERRIBLE experience at David’s.  I went in the week after I got engaged, just as an inital trip to look at dresses.  The consultant was horrible and kept bringing me dresses that were nothing like what I was asking for. It was a horrible experience and I’d never go back there again, for ANYTHING.

I’m not sure WHY on earth I gave them my contact information, I think maybe I was just caught up in the excitement of just getting engaged.  Within hours, I was receiving calls day and night from vendors.  I mean, we’re talking 10-15 calls A DAY!  I called the local David’s store to complain and eventually talked to their central customer service.  After several angry phone calls and emails, they finally agreed to let their vendors know that I wanted to be taken off of their lists.  It took a few weeks, but I finally stopped getting the calls.  I do still receive catalogs and flyers in the mail, but that’s a little easier to handle than wasting all my phone minutes telling people to quit calling me.

That taught me a lesson–NEVER give your phone number unless you’re actually buying something at the store.  from then on, I just put an email address on all forms.

Post # 22
Member
235 posts
Helper bee
  • Wedding: December 1969

It seems like there is a correlation between people who DIDN’T buy a dress but did get calls…maybe they only sell the numbers of people who they figure won’t be coming back, so they don’t care if they lose your business?

Post # 23
Member
155 posts
Blushing bee
  • Wedding: June 2011

Sorry Ladies that you’ve had this experience but I do have to say. I work at Davids Bridal part time and they do not sell phone numbers. They take your number for follow up with Davids.

Post # 24
Member
3331 posts
Sugar bee

edb, I thought it was just that they sold my info because I didn’t buy there, but the calls started almost immediately afer I went in–so they had no idea I wasn’t coming back in to buy. Quite frankly, even if I had found a dress I liked, I would not have gone back there because of the service I received and the calls.

Shae726, I was actually told by the corporate customer service rep that my information had been already sold to other vendors.  This was her reasoning as to why they couldn’t stop all of the calls, because my information had already been sold to other companies.  Eventually, I was able to stop most of the calls, but by then, the damage had been done.  

Post # 25
Member
20 posts
Newbee
  • Wedding: May 2002

I’m a vendor, and after my show in January, I had a list from brides that wanted to sign-up to win a Trash the Dress Session.  I wanted the list so I could call brides to see if they needed me as their photographer and so when a local florist asked if he could make a copy of my list, I said I’d have to ask each bride. 

Well, when I called to see if people needed a photographer and tell them about the results of the contest, I just told them about him if they needed a florist.  I didn’t even think about asking if I could give the Florist their info.

I didn’t feel comfortable giving any info away.  Now, I feel really good about my decision after reading this post.

I’m sorry for all the spammers and incessant calls you guys are getting.

Post # 26
Member
2432 posts
Buzzing bee
  • Wedding: June 2009

I’ve read on numerous sites all the trouble brides have had with David’s selling their phone numbers and information. When I went there (I decided to look at the dresses but didn’t find anything I liked) I already knew about the issues with them selling information. I set up a yahoo e-mail account (since it is free), and gave the e-mail address ONLY to David’s Bridal (so I could track how many e-mails I received, if any at all, to set the record straight).

I just logged in to check that account (set up in January of this year). So far, that account has received 48 e-mails.. nearly 1 email EVERY day from Davidsbridal.com, several from ice.com, also ourweddingday, bella pictures, bridal surveys, and a wedding linens rental website.

To me, this is definitely proof that David’s sold the information from my account to third party vendors since the only place I ever entered the e-mail address was David’s Bridal. 

If you’re planning on going to David’s, please set up a dummy e-mail account or give a false e-mail unless you want to be inundated with useless advertisements!

Post # 27
Member
34 posts
Newbee
  • Wedding: May 2010

Ugh I really dislike David’s Bridal. I went there for my wedding dress for my first marriage and the sales women were pretty annoying. I told them I wanted a somewhat simple dress, WITHOUT A TRAIN.

Almost every dress they gave for me to try on was just awful. So big and poofy which made me look 100 lbs heavier (and I’m already a curvy girl) and had long trains on them. Exactly what I did not want.

I signed up with them again to win the bridesmaid dresses I think it was and ever since then I have been receiving information in the mail and email from other vendors. Luckily no one has called me though.

Post # 28
Member
7 posts
Newbee
  • Wedding: August 2011

I had the same problem with getting calls from David’s Bridal. My experience there was OK, although I didn’t buy anything. I remember specifically unchecking the boxes asking if I wanted a consultant to call me or to receive emails, but I still got calls and emails anyway. I told them that I already bought my dress and they stopped calling, but now I’m getting calls from Men’s Warehouse! So annoying!

Post # 29
Member
7 posts
Newbee
  • Wedding: August 2011

Hi Ladies,

I’ve been contacted by two different Mary Kay consultants who have told me that David’s Bridal submittted by info to the Bridal Registry and that I have won a pampering session. The first time I actually went—she said it would involve a facial, nail treatment, and make up color consultation. I was really excited to have won something, but little did I know what it would really be like. What it really involved was me going to her house, washing my hands with two MK soaps and using MK lotion, trying several different cleanser and face creams, and then gettting made up. The consultant did not do the make up well. There was no actual facial or nail treatment. BIG waste of time. I cannot afford to buy hundreds of $ worth of cosmetics right before my wedding. If you like MK go for it, but don’t expect an actual “pampering session.” I just got an email today from another consultant telling me the same thing about a pampering session and I’m not going. Just wanted to let you know!!

Post # 30
Member
1 posts
Wannabee
  • Wedding: September 2012

@MissBK:  I got a text on Sunday that said: “Congratulations!! This is Shiva with the National Bridal Registry and MK Cosmetics. You have been selected as an honorary bride for the month of July and have won an awesome bridal package. Please text back confirming I have the right bride and I will call you later today with details :)”

First off, I never give away my cell phone number. I thought it was odd and didn’t respond. Then I got a call from CulinaryBrides the other day talking about how I won “fabulous prizes,” but that I have to attend a “bridal presentation” at a nearby hotel. And yes, I have to attend the hour and a half bridal presentation (with my fiance) in order to receive the prizes. When I asked where they got my information, they mentioned places like TheKnot, WeddingWire, etc. Apparently David’s Bridal (where, indeed, I got my dress) isn’t the only place selling information. I thought it was odd that I “won” two contests within the same week.

Nevertheless, my fiance and I are going to go to the hotel and see what the “presentation” is about. My guess is that it’s much like when hotels in tropical areas try to sell you a timeshare by enticing you with free coupons or excursions. I don’t mind listening because I have good self-control when it comes to buying extravagant things.

Post # 30
Member
1 posts
Wannabee

David’s Bridal sells your information, among other data brokers to:

 

ExactData (formerly ConsumerBase)

 

Their Wikipedia page (as of 03/13/14) described privacy violations. ExactData is a marketing list company. Sign up with David’s Bridal, and expect to be bombarded with everything wedding related. Apparently, David’s Bridal (and most other companies) either don’t think they make enough money, or just don’t care – they sell your data by default. The burden is on the consumer to “opt-out”.

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