(Closed) David's- buy online or in store

posted 5 years ago in Dress
Post # 2
Member
423 posts
Helper bee

If you buy online, you can make returns/exchanges. They don’t let you do that on in-store purchases. You can also use promo codes for discounts online. 

Post # 3
Member
939 posts
Busy bee

I’ve heard that you cannot make returns and exchanges at the stores if you buy online, because the online store and the physical stores seem to be run by different management. 

Personally I would rather buy a new dress at a physical store because you can get fittings done there, and try on accessories like veils there to see your whole look. And the people will always be there physically if you have problems. It’s risky with online, you never know what might happen.

Post # 4
Member
5 posts
Newbee
  • Wedding: September 2016

I bought my dress using David’s online and had no issues. The dress that I wanted wasn’t available at any of the locations near me in my size, so I used an online coupon code and ordered it from their site. The shipping would have been my only loss if I’d had to return, so I was willing to take the risk for the exact dress that I wanted. Once it arrived and I tried it on at home, I just brought it to the closest store and had all of my fittings and alterations done there. Since I bought through DB online, I got the same alterations discount as if I bought in the store and tried on veils and whatnot at my fittings. Worked out perfectly for me. 

Post # 6
Member
355 posts
Helper bee
  • Wedding: June 2017

View original reply
netflixandchill :  i’m not a fan of DB in general and wouldn’t recommend purchasing from them, but if you’re going to then i would say buy online – at least that way you can return or exchange the dress (i think for 30 days?) versus if you purchase in-store you’re SOL

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