(Closed) Dear Etsy Vendor…

posted 8 years ago in The Lounge
Post # 3
2829 posts
Sugar bee
  • Wedding: June 2011

This is ridiculous!

I have never heard of a *bad* Esty vendor (personally).

I mean, I can understand if there was an emergency, or a HUGE amount of custom orders came in etc. but it literally takes two minutes to send off an email to let your customers know about delays. It takes about another two to be gracious and offer a refund or partial discount due to unexpected wait times.

I’m sorry you’re having a difficult time communicating with your vendor, are there any comments in their feedback that mention similar difficulties or wait times?

I hope you get your order in a timely fashion!

Post # 4
174 posts
Blushing bee
  • Wedding: April 2011

I know this is the worst feeling… no phone number, no way to walk in the store and have a tantrum… good luck! It will work. 🙂

Post # 5
330 posts
Helper bee
  • Wedding: October 2010

I had ONE bad etsy vendor, and ended up being out the money, they never got back with etsy either and then got banned. by the time it all got reserved it was too late to get my money back from paypal.

Post # 6
229 posts
Helper bee
  • Wedding: July 2010

I have had one bad Etsy experience (out of the 20+ I’ve had). It was a Christmas gift for my best friend. The seller took the order and I messaged her asking if she could rush the order as I needed it by next week. She messaged me back saying it was no problem. I never received the item (like the MANY other people who ordered at the same time I did). Etsy closed down her account after all the complaints. She disappeared. I did get my money back from Paypal, though!

Post # 7
1667 posts
Bumble bee
  • Wedding: May 2011

Wow! This is the first I am hearing of someone having a bad experience on Etsy. Not to say it hasn’t happened many times before.

sorry to hear that they are not being a responsible seller and that it basically took a threat to get them moving. Keep shopping Etsy though! It’s such a great sight with so many wonderful sellers!

Post # 8
406 posts
Helper bee
  • Wedding: August 2011

sorry to hear that sucks- i have ordered from etsy about 5 times and never had a problem.

Post # 9
293 posts
Helper bee
  • Wedding: June 2015

I had something happen too – I loved gloves from a seller but they weren’t making me pay til the gloves were made and surprise surprise – no image from them and they are horrible at responding. I messaged again saying I was being more than patient and would appreciate seeing a picture and never got a response again.

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