Post # 1
I emailed them right away to ask for an exchange but they said all sales are final. I am so bummed out… I was so excited to get them in and have that part taken care of, but it didn’t work out that way. At least the shoes weren’t very expensive!
Post # 4
Thanks for the warning, as I was considering ordering shoes from Dessy! I don’t like this non-returnable business.
Post # 5
If they won’t exchange them, I will sell them, but I probably won’t get what I paid for them!
Post # 6
Ugh!! So sorry to hear that.. : (
Post # 7
I am so shocked they won’t exchange them! that’s terrible. what is there reasoning? All you need is for them to give you a different size..its not like you would be returning them. maybe you can try talking to a manager or something. otherwise totally try selling them.
Post # 8
Most bridal houses will not return or exchange any merchandise. It’s horrible especially when you’re stressing out about the little things (like shoes) to begin with. I always ask now before I purchase anything from a bridal retailer.
Post # 9
That stinks! I ordered mine a half size larger than I normally wear and they fit perfect. Such a bummer they don’t fit!
Post # 10
They said I can exchange them but I have to order the other shoes first…? I’m not sure how its going to work but at least I can exchange them.