(Closed) diamond nexus lab rings

posted 9 years ago in Rings
Post # 92
Member
21 posts
Newbee
  • Wedding: December 2004

they say a picture is worth a thousand words..  here is a lovely close-up of my CARAMIA ring..  http://www.diamondnexus.com/caramia.html

note, the surface chips on it..  this is not the only piece I have discovered w/ damage on it..

I believe..  if DNL owners would just examine their stones (especially rings) carefully after a good cleaning..  they too will see similar damages as I did in my rings (yes, 4 DNL rings have surface chips on it..  along w/ pendants !)

Post # 93
Member
21 posts
Newbee
  • Wedding: December 2004

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@AnneB:  my mission is to inform as many people as possible as to my experiences w/ DNL

Post # 94
Member
2690 posts
Sugar bee

There is no such thing as a lab created DIAMOND….there are lab created STONES or GEMS but they are not diamonds. Don’t kid yourself.

Post # 100
Member
1 posts
Wannabee

DN has an incredible lifetime warranty on all their pieces, to me that says they are confident in their product and I think you should be too.  Ignore the negative remarks and enjoy the ring that makes you happy!

Post # 101
Member
72 posts
Worker bee

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@truelove18:  I am starting to see more and more complaints about fees that DNL charges to replace damaged/lost CZ’s.  What their “triple guarantee” doesn’t say is that there are “labor” and shipping charges for all warranty work.  From what I have read they are affordable, but if you think about it, the customer is essentially paying for everything.  For example:

You purchase a ring with a 1.5ct DNL CZ center stone.  Their cost, based on known wholesale costs for well cut CZ’s, is probably $5 – $15 (if a small side stone, a lot less).  The center stone gets scratched up after 6 months of wear.  You contact DNL, and they offer you a free replacement center stone.  Great! you think.  But there is a $50 or so fee to set it, polish the ring, etc. A “restoration package” I think it is called, and return shipping fees, likely in the $10 – $20 range, to ship your ring back to you (not to mention the initial shipping fees).

But the kicker is this: you are essentially buying the new stone along with paying the repairs although they offering it at close to their cost

The question you have to ask yourself is: how many times are you willing to send it in before all of those charges just becomes too much and you end up buying a new stone/ring that is harder than CZ. 

Post # 102
Member
908 posts
Busy bee
  • Wedding: October 2013

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@NicoleLyn1218:  not true. but, they are often as expensive or more expensive than an equal mined diamond.

Post # 103
Member
12244 posts
Sugar Beekeeper
  • Wedding: May 2013

Do you have the potion of returning it and getting a moissanite? I’ve heard those are good (though I have a diamond and can’t really vouch personally)

Post # 104
Member
571 posts
Busy bee
  • Wedding: June 2013

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@NicoleLyn1218:  this is not true. There are lab created diamonds. I purchased one from Gemesis. They have the same chemical makeup as a mined diamond, just created in a lab. I have had it tested by a jeweler. It was not much cheaper than its mined counterparts, ($811 for a .47 5mm (ideal cut H color, VS 2) but it is absolutly a real diamond.

 

 

Post # 105
Member
9 posts
Newbee
  • Wedding: July 2014

My fiance proposed to me last July in Thailand with a beautiful real diamond ring he purchased from the mall in Dubai. However, for over a year I had already been doing so much research on Quorri even from when they were known as Sitaragem. I had been giving him hints all along, showing him which ring I liked and everything. So when he opened the box and it was not the Quorri ring I had picked out in my head I was a little disappointed but of course said yes.

Needless to say, I could not hide my disappointment for two reasons. The center stone was very small, I believe a half carat, and the ring was too big so even when i kept trying to look at it in the mirror and make myself like it I couldn’t get the full affect because it was a full size too big. I just kept having Quorri’s website in the back of my head. So I told my fiance that I appreciated him for buying me such a beautiful ring but I would like him to take it back and I wanted us to purchase the Quorri ring. I know he was so hurt but he took the ring back to Dubai on his way back to Afghanistan and let me purchase the Quorri ring online.

Fast forward a few months later I feel like the biggest loser alive. I’ve already been feeling horrible since that day that I ruined his proposal by acting the way that I did but I feel even worse now because this Quorri ring is absolute TRASH. I ordered the Diana 2 ring and had them put the Vintage Cushion Dymond whatever great kind of man made diamond its suppose to be in it. The ring looked great when I first got it. I was so proud to wear it. I only got a 1.25 so it wouldn’t be so obvious that we couldn’t afford it. I wasn’t too keen on the color from the start, it honestly is just too white, a little yellow wouldn’t hurt. THe thing just fogs like crazy and collects dirt like a swiffer sweeper. The last time my fiance came home to visit even he said something about it. Although I felt the same way I couldn’t let him know that. But the worst part was when the head person over my battalion at work called me out and said I’m walking around with a big ol CZ on my hand in front of other soldiers I was too done. Of course I kept denying it, but inside I was so embarrassed and pissed. If a man noticed and said that, I’m sure women have noticed. I have written to the company twice and not heard anything back. What I can’t understand is how they maintain such a great BBB rating. The company is a scam. They are basically charghing ppl thousands of dollars for costume jewelery. I’m a soldier in the Army, we don’t get paid crap, ool don’t have that kind of money to just be giving away. I feel so cheated.

I’m not getting married for at least another year. But there is no way I’m letting my fiance out a band on this finger while I’m wearing this garbage. When I think back to all of this, I am the foolish one. The ring my fiance proposed to me with was everything Quorri claimed to be just in a smaller version; clear, cut brilliantly, shined, it was just beautiful. He could not get a refund for it in Dubai but the jeweler let him exchange it for some Diamond earings for himself. He won’t tell me what he spent on the ring, but it had to be wort alot because the diamond earrings he got in exchange for the ring a massive. I should have been appriciative for the ring my man cought. And in the long run I could have upgraded my genuine ring for something better. It’s a very tough pill to swallow because I really hate putting this ring on. I honestly want to work to pay my man back for the cost of the Quorri ring and then we just pick something out together and finance it. But time will tell. Lesson definitely learned, I feel like an a hole everytime I put this ring on. To the ppl who get on here and say they love theri rings. I don’t know if you work for the company of not, and I don’t know if you just got your ring. But I can only tell you, I was 100% in their corner, even told other ppl about them. I could not be more disapointed and let down, this was definitely not the way I planned to start off my engagement. Maybe some of you will have better luck with the so called man made diamonds. I’ll just stick to the real thing from now on, preferably conflict free.

Post # 106
Member
10 posts
Newbee
  • Wedding: April 2013

My DNL ring is absolutely gorgeous! I got it about a year ago, and although it seems like there may be problems with discoloration down the line, for now, it’s perfect. For about $1K I have a stunning 1.5 ct ring, and when I opened the box, I was surprised at how well made it looked. Since it’s not too big, no one knows that it’s not a real diamond and it certainly doesn’t look cheap at all! I’m constantly getting compliments on it and people are always asking where we got it because it’s stunning. Again, I dont know how long it will last… but it’s good for now. 

Post # 107
Member
4474 posts
Honey bee
  • Wedding: November 2012

The thing is that DNL uses  [content removed for false information] and puts them in regular mounts and wraps the whole thing in “sciencey” words to trick the customer into thinking they’re buying something different.  The way they do it isn’t exactly dishonest if you know what they’re doing, but it is unethical and does trick customers.

 

  • This reply was modified 6 years, 4 months ago by  Mrs. Penguin.
Post # 108
Member
138 posts
Blushing bee
  • Wedding: September 2014

Honestly I just started to research diamond alternatives.  At fist I was all about finding something that I could pass off as a diamond.  The first site I found was Diamond Nexus.  I thought it was too good to be true!  Then I researched… Turns out I was right.  It was too good to be true.  To everyone that has had a great experience and love their rings by all means, that’s awesome.  I have absolutely no desire to pay that much money for a CZ, coated or not.  I ended up finding moissanite and discovered that I enjoy it more than a diamond anyway.  The characteristics are just far more interesting and appealing to me. 

 

Again,

I am one of the girls in the market for something and I wouldn’t touch Diamond Nexus with a 10 foot pole.

Post # 108
Member
81 posts
Worker bee
  • Wedding: May 2013

wow, the diamond nexus saga still goes on! These guys must be spending a forture on advertising as no matter what I search thats even remotely related to a diamond, I see their ads. Its almost unbeleivable that a company who has a number of verified tests that their stones are plain CZ, can still do so well and keep fooling customers into buying their products. That goes to show that its not how good you are, but how good you make people think you are!!  I agree with Soon2BeBee..say far away. 

HisTXGirl, umm…that long winded sob story you keep adding in all the formus is getting old and personally I think its bogus!! I own many Quorri products (some for over a year) with no signs of wear and they look better than most diamonds I see around. They are resistant to dairly wear and NOT meant for combat!   

Post # 104
Member
1 posts
Wannabee

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FutureMrsOToole:  worst company  and customer service ever!!! Gold turned my finger green jeweler said the stone looked like plastic. Get your money back if you can!!!

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