(Closed) Diamond Nexus

posted 9 years ago in Rings
Post # 17
Member
328 posts
Helper bee
  • Wedding: March 2013

I can’t see your pics. Frown I’m sorry to hear about your troubles and thanks for taking the time to warn others.

Post # 18
Member
33 posts
Newbee
  • Wedding: December 2013

@ ALitztobe cant see your pictures

Post # 20
Member
51 posts
Worker bee
  • Wedding: October 2013

I dont know how to upload a pic on here, but i have the Diamond Nexus’s Angelix customized down to a 1.6 ct. I received it in mid June and I love it! It is beautiful!!! I have absolutely no complaints. It has held up well, and I have received many compliments.

Post # 21
Member
44 posts
Newbee

My friend has a DN ring and it looks beautiful. She’s had it for about a year now and no complains. I did’t even know they existed until she told me about it. Their settings are beautiful and maybe, if the ring continues to hold up, I might get a DN too

Post # 22
Member
899 posts
Busy bee

I think they’re really pretty, too! I love the designs of their settings.

We’ve picked out a ring at DNL and I think it’s perfect! I think it’s hilarious that there seems to be a cadre of people who make it their mission to trash this company. I have several friends who have DNL rings with no problems at all.

If I have issues with the stone, I’ll have no problem replacing it with the Amora gem or something else in the future.

Post # 23
Member
21 posts
Newbee
  • Wedding: December 2004

I was a true believer of the DNL concept until I discovered damages in my DNL stones in rings, pendants, etc

here is a close up picture of a VENUS pendant..  how in the world does a stone get this kind of damage on a pendant is anyone’s guess..  other than poor product performances..

I honest feel that owners of DNL pieces..  especially those who own rings which they wear on a daily basis should take a very close look at their center stones..  cause I have several pieces & the damages are very similar to this picture shown here..   If anyone wants to contact me in regards to my personal experiences w/ DNL..  feel free to contact me via Facebook..

I have recommended several friends to DNL..  I am so thankful that they did not go w/ this company, especially now..  that I have discovered damages in my own DNL jewerly 🙁

So, very sad for all those who have experienced similar problems w/ DNL..  especially if it was their engagement ring..

Post # 24
Member
33 posts
Newbee
  • Wedding: June 2014

I love my ring.  I had my eye on it for a while and told my fiance that it was the one I wanted.  It’s the perfect size and sparkle for what I wanted.  Customer service was friendly and helpful and shipping was fast.  Attaching a picture of my Ulyssa ring.  I have a size 9 finger and it fits perfectly and is not too small on my giant fingers.

 

Post # 25
Member
3680 posts
Sugar bee
  • Wedding: August 2013

Diamond Nexus stones are just cubic zirconia at an extremely high price. There’s nothing wrong with cubic zirconia, but you can get it much, much cheaper elsewhere.

 

Post # 26
Member
1 posts
Wannabee
  • Wedding: August 2012

Overall, I was disappointed with my DNL stone.  After getting engaged with a ring my husband had made, we started to search what ring I’d want.  We thought it would be a great idea to save some money and get a simulated diamond (two of my friends have beautiful ones from different companies).  After research, we decided to go with Diamond Nexus Labs.

My DN loose round 1.03 carat stone arrived in a timely manner and looked beautiful.  We brought the stone to the jeweler that we wanted to go forward with and buy my bands from.  The jeweler set the DN stone in the setting and it looked great…. at first. 

On day two of wearing my ring, I bumped my hand on my wood oak desk.  The stone SCRATCHED across the ENTIRE surface!  I hoped it was a smudge, but after much wiping and cleaning, it was obvious the DN stone scratched.

Very upset, I brought it to the jewelers and there was nothing they could do after attempting to clean and polish.

I contacted DNL and at first it was difficult to get anywhere with them because they said the jeweler was likely who damaged the stone when setting it even though I knew that was not possible since all I did that first day was stare at it.  I would’ve seen a huge scratch.  They only offered to have me mail my damaged stone with my $2k band, and have them replace the stone and reset it with a different stone.  I was NOT going to risk damage or loss to my band.  Finally, they agreed to have me send back the damaged loose stone, and send back a new stone.  Luckily, I’ve had a longstanding relationship with my jeweler and they removed the stone for me so I could send back. 

So, the stone went back and a new one was shipped to me (both with no shipping charges for me).  I went back to my jeweler and decided I was too scared to repeat the whole fiasco, so my husband and I splurged on a real diamond solitaire for my ring. 

Rather then have a loose stone that sits in my jewelry box, my jeweler placed the stone into a solitaire pendant setting for a necklace (at no charge for the gold or metal because they felt bad for my six week fiasco with DNL).  The solitaire stone is fine and I still wear it to this day on special occasions.  However, if you think about it, no real damage happens with a necklace, whereas a ring is constantly getting bumped and hit through daily activities.  The jeweler suggested the pendant so I could have something to show for what I paid on my DN stone.  

My advice on DNL… beware.  I went through a lot of hassle during what is a happy and exciting time in life and ended up still spending the full price on a diamond.  My friends couldn’t be happer with their simulant, but they are not DN stones.

Also, I placed a review on their website after my experience (in 2009), and checked a few weeks later and noticed my review was no longer on their site! 

Do your research on sites other than the company you’re looking up!!

Post # 27
Member
3 posts
Wannabee
  • Wedding: August 2015

View original reply
AnneB:  how to contact you via FB ?

 

Thanks

Post # 27
Member
3 posts
Wannabee
  • Wedding: August 2015

View original reply
mnruby02:  May I know what are diamond stimulant brands that your friends have bought ? Could you please share ?

 

Thanks

Post # 28
Member
2968 posts
Sugar bee
  • Wedding: September 2014

View original reply
boulderbean:  DON’T DO IT. They are horrible and their jewelry is crap CZ (not even a decent one) with an insanely high markup and nothing but outright lies about their product.

If you are looking for a CZ I suggest WinkCZ (Mid-priced great cut) or Chris CZ (Great cut and very inexpensive) or even an Asha (which is also very expensive like diamond nexus but uses better quality settings)

If you are looking for a better lab made white stone, I suggest looking into Moissanite (if you are okay with the color as they are warmer stones with different cuts) or an Amora Gem (very white, great hearts and arrows cut). These stones are more expensive than CZ but they are forever stones and you can have them set into the ring of your dreams.

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