(Closed) Diamonds Falling out of Engagement Ring..?

posted 4 years ago in Rings
Post # 2
Member
81 posts
Worker bee
  • Wedding: October 2016

I have a split shank halo with a lot of small diamonds. It is a .67 center and 1.1 total weight, and no, I do not think going bigger will help (I hope I am wrong though!!). I’ve had a few diamonds fall out of the shank. I am extremely rough on my hands (should of thought about that before). The last time I took it in (Sept) my jeweler spent a full day building up the tiny prongs for each diamond and since then, I have not had another issue with it. Maybe your jeweler could do this too? Hope this helps! Here’s a pic: 

Post # 3
Member
624 posts
Busy bee
  • Wedding: September 2019

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Post # 5
Member
624 posts
Busy bee
  • Wedding: September 2019

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Post # 6
Member
745 posts
Busy bee

I would try to return it or exchange for another. 

Post # 7
Member
5159 posts
Bee Keeper
  • Wedding: January 2010

First of all, your ring looks pretty from your profile photo.

But, this is not about the size of the stones, but more like the original workmanship (such as the prong work), or how you care for your ring. Pave does require more care and handling than bare metal.

Assuming you are taking care of it….then I will add the rest,

It is silly that if took a month to replace a tiny pave stone. When I have lost a small diamond, I went into my local jeweler and had it back within 2 days. I am assuming the ring was bought from a chain store and they send their stuff away for repair? This can really add time to any work. Okay once in a while, not okay frequently! But if you stay with them, you are likely locked in to seeing them or you will void the warranty.

You can try and get them to recheck all the prongs and build them up or whatever, or exchange the setting. But…in your shoes, I would change the ring, but not to another one from their store, unless maybe you are going with a solitaire now.

I’d go with someone independent and local to make a setting for your stone (and who can do repair work locally in house) or at least find a quality online vendor (even have someone like JuliaB on etsy do a custom setting for you) and find a good independent local goldsmith. If you want pave, you can still have pave, even small pave, but you should find a setting that is not losing diamonds every few weeks. It might happen now and then, as more stones and more prongs just mean more opportunities for “failure” but 2 stones this quickly is not reasonable. It should also not take a month turn around when that does happen.

Post # 10
Member
1837 posts
Buzzing bee

It isn’t the size of the stones — either you aren’t babying the ring enough (that kind of setting is delicate and needs babying, which is why I didn’t get a pave shank or a halo) or it is a poorly crafted ring. Or perhaps both. You might be seeing better reviews with regard to this issue on the rings with larger stones because that particular jeweler puts a little more effort into the more expensive rings. 

Post # 11
Member
33 posts
Newbee

kaycost:  I’m so sorry about your ring! Regardless of the cause that’s still so unfortunate. Are you working with a chain? I haven’t heard many good things about chain stores from my friends so maybe take it to another jeweler? I also think that after having it happen so close together I would consider wanting a different ring. Look into James Allen. My ring is from there and they have beautiful pieces and of run promotions. Good luck!

Post # 12
Member
836 posts
Busy bee
  • Wedding: June 2014

My hubby is a jeweler the problem is poor craftsmanship. This does in fact happen with most chains. A bigger stone will not fix the problem. Also if the pave is made correctly the diamonds do not fall out. A friend made mine. ive had it for years and not one pave as fallen out. Most chains use jewelers glue to set pave btw, even if it appears to have prongs. Id return that ring and shop elsewhere. Good luck.

Post # 13
Member
223 posts
Helper bee
  • Wedding: September 2015

I have a Tiffany Soleste engagement ring and a far less expesnive band from Ben Bridge at the local mall. When I brought my Tiffany in the first time when I was looking at bands (last summer before I was married), they marveled at the quality of the prongs under their scope. However, when I brought my wedding band in for inspection and cleaning yesterday, the salesman there looked at both of my rings, said the Tiffany engagement ring had two loose stones in the split shank, and therefore he wouldn’t clean it for me; BUT… he offered to have their repair shop take care of it for $40. I told him I’d better have T&C take a look and make that call, so my husband and I are going this week. I am really interested to hear what they have to say. I’ll be honest… My ring’s been through A LOT, but that was mostly before the Ben Bridge salesperson saw it the first time.

Post # 14
Member
854 posts
Busy bee
  • Wedding: September 2015

kaycost:  I would be concerned about going with the same jeweler/maker if you do get a different ring. I’ve been wearing my rings every day since I got them (e-ring since last April and w ring since September) and they are covered in pave. I do take them off when I shower or when I put lotion on or when I cook or bake with my hands though. I clean my rings about once a week with a baby toothbrush and glass cleaner to get the oils out of it since that can cause pave stones to have problems. I have never had problems at all. I have had them checked once and everything was ok. 

This makes me think that the original workmanship or design in your ring are flawed and you will probably continue to have these problems unless the prongs are re-worked. I would really miss my ring if I had to give it up for a month at a time. I think that if I were you, I would see a different private jeweler to have them look at the setting and maybe trouble shoot then make a decision about replacement or repairing based on that. I’d try to find an independent jeweler who has a good repoutation for quality. 

Good luck Bee!

For reference- here are my rings, in all their pave glory, lol

Post # 15
Member
192 posts
Blushing bee

I have a larger halo. 3 cts and none of my stones have fallen out. Had it for a few years now…

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