(Closed) diamonds kept falling out of halo…had to change slightly, now i hate it!!

posted 7 years ago in Rings
Post # 3
Member
102 posts
Blushing bee
  • Wedding: November 2011

@starrbabe24: i also have a very picky eye, that can notice any sort of flaw, or if something is not perfectly symmetrical, scratches, etc.

in fact, after purchasing my ring, we went back once a week, for about a month, because i would notice something a little off, they would fix it, it would look one way in the store, and then when i looked at it more at home, i would find something else that i just couldnt ignore.

we actually have a very close relationship with our jewelers now, because we went back so often, haha. but we were always polite, and showed them what we wanted taken care of, and they got it done.

im not sure where you got your ring from, but i would definitely let them know everything that is bothering you about it, and have them fix it. i know you probably feel awful, like you might be complaining or something, but dont feel that way. an engagement ring is a big investment, and YOU are the one that has to stare at it everyday for the rest of your life. everyone will understand that.

As for your Fiance, im sure he wants you to just be happy and love your ring, so he should understand. My Fiance thought i was being a little much, when i kept picking out microscopic things with my ring, but now he is thrilled that i am 100% happy.

Good luck, and let us know what you decide to do 🙂

Post # 4
Member
3400 posts
Sugar bee
  • Wedding: July 2013

I totally understand your predicament! I too am very picky, especially when it comes to halo’s and also with split shanks. I always love it when the halo’s have very tiny glittering pave, and don’t have any type of “frame”. I like the look of very little metal, all sparkle. I would say that if the craftmanship of your ring is truly something you are not okay with, then perhaps take it up with the jeweler that you would like a refund. The last resort, for me anyways, would be that I demand a refund for the setting and purchase a new setting elsewhere. When you start to demand things and let a jeweler know that your legitimate, but terrible review of his work will be getting circulated about the community, he will fear for his reputation and likely just give you at least a partial refund. It’s his fault that the stones fell out in the first place if he made the setting, and the resulting issues are due to the faulty work of the originial peice which is his job to rectify.

Best Wish & I’d be getting pushy!

Post # 8
Member
4137 posts
Honey bee
  • Wedding: May 2011

take all of these pictures to your jeweler! since they did a sloppy job, they need to fix it (for free obviously).

could you make the halo shared-prong set instead of adding the frame? those are usually more secure than other paves.

 

Post # 9
Member
10714 posts
Sugar Beekeeper
  • Wedding: June 2012

That is a lot of errors on their part, if you truly aren’t happy show your Fiance these pictures too and ask him if you could go pick out another ring together? Will the store give you credit from this ring? 

Post # 11
Member
1993 posts
Buzzing bee
  • Wedding: May 2011

@starrbabe24:  I agree with PP, you need to bring these pics to your jeweler and show them what they need to fix!  You shouldn’t have to sacrifice the “look” of the ring that you love to correct a problem that keeps occurring because of their sloppiness!  A diamond should NEVER fall out of your ring unless there was some catastrophe or something came loose over a very long period of time. You haven’t had your ring long enough, and I certainly don’t think that a car key or a trash bag should ever be able to knock a diamond out!  It’s definitely a problem for your jeweler to fix, and you’re right, your Fiance made an investment, and while I’m sure you hate to complain because it may sound like you don’t like it, that isn’t the case at all.  You need to protect his investment and stand up to your jeweler!

Post # 12
Member
234 posts
Helper bee
  • Wedding: August 2011

1) your fi got a pretty great deal on the ring

2) You may need to find another jewelr.  While halo rings do have a tendancy to have the little diamonds fall out (depending on how they’re set…whether they have individual teeny-tiny prongs in between them, or the diamonds use each other to stay in) what you’re experience seems a little much.  Maybe you need to find another jeweler that does better work….or rather, your jeweler needs to give it to someone else to fix.  (i.e. my Fi uses 2 different guys when he makes rings..one does a better job than the other guy)

 

and he should definitely not be charging you for this. 

Post # 13
Member
3142 posts
Sugar bee

Aw I’m so sorry this is going on for you.  You are not being unreasonable in the least.  That is a lot of money to spend on a ring that has flaws, even if they are only minor and even if not everyone but you notices.  That isn’t the point.

But its hard sometimes when you do have a longstanding relationship like your family does with your jeweler. It may be breeding a certain level of comfort.

This is nuts, but I admit what I would probably do.  If, going in and going over each problem carefully, he fixes it and it still has problems?  I would probably take it somewhere else and get it fixed properly/to my likeing. Even tho it would probably cost me money.

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