- 6 years ago
- Wedding: September 2013
We are having a little bit of a penguin themed wedding. Months ago I searched the internet for “penguin cake toppers” and a link came up for this website:
I decided to go with this girl because she offered matching cake toppers, serving sets, and goblets. I emailed her a few months ago and after “chatting” a bit about what I wanted, I ordered a serving set. She sent me a picture and I sent her a check.
She told me that once the check cleared, she’d ship the item. I was really excited because once I received the serving set, if I was pleased, I told her I’d order the cake topper and goblets. So the check cleared and a week or so passed and I never heard from her. I sent her an email just confirming that she got my check, and still a few weeks went by and nothing.
When she finally responded she apologized for not getting back to me and told me that her good friend and neighbor had passed away suddenly, and then shortly after that, her sister died. But she assured me she was shipping the serving set.
I felt so, so bad and thanked her for shipping the serving set and told her once I received it I’d contact her to place the other 2 orders.
So she told me she shipped it in an email from April 18th. And even though I’m in Pennsylvania and the product is coming from Arizona, I would think it would be here by now. I mean it’s been a month.
Do you think I got screwed? At what point should I complain? I mean I feel bad b/c the girl lost 2 very important people recently but … she hasn’t even responded to my emails.
When we first started chatting she told me she’d been doing this for 12 years so I trusted her. Sigh. Just worried.
Thoughts are appreciated!