Post # 1
I’m feeling really taken advantage of by my photogs but before I take any action I thought I’d ask the hive if I’m overreacting. Here’s the story… We just had a destination wedding about 7 hours away from where we live. Instead of a rehearsal dinner we had a “Welcome to Our Wedding Weekend” BBQ for our 62 out-of-town guests. I thought it would be cool to have a photographer shoot the BBQ so we would have some casual pictures of our friends and family. We ended up hiring a young local couple who promised us “2 photographers for 2-3 hours and a dvd of edited images”. The price was right at $275 so we signed the contract and looked forward to seeing what this young couple would shoot.
They were really cute and nice at the rehearsal BBQ so we were excited to see the finished product. Well we got that edited dvd today and it included a total of 64 pictures. 13 of which were simply black & white versions of the same pictures in color. We had asked for candids so there wasn’t a shot list but we thought most of the guests would be included. Of our 62 guests, 21 weren’t even in the background of a single picture. I was so upset I immediately contacted the photographers to see if they would send us more photos, even if they were unedited. They responded that since there wasn’t an exact number of pictures in the contract they chose what they thought was “a decent amount”. They said that when they shoot weddings for 8 hours they provide 200-300 images so they thought giving us “about a third of that” would be about right. They also said that if we wanted specific people included in photos we should have provided that info and they felt they captured the ambience of the event because the majority of guests (41 out of 62 were in a photo.
I’m just sick about this! But very grateful we didn’t use them for the actual wedding day! Before I post a negative review for them and before I drive my new husband crazy as I walk around muttering “64 &^%*&$$#@* pictures!!” tell me if I’m justified in being furious or if I’m just suffering from some kind of post-wedding letdown. Would love to hear from any professionals out there as well. Thanks hive! Sorry for the long post
Post # 3
They should have given you a lot more photos if they shot for 3 hours and there were two of them. They should have been able to shoot at least 100 per hour!
Post # 4
Yeah, this just screams rip-off to me.
I would write back and ask why their photo count is so low for weddings, and why they think that a rehearsal dinner would automatically require 67% less photos–all they were hired to do is take pictures of the guests. I would try to be polite about it, but that’s the most ridiculous thing I’ve heard. Most photogs say they’ll have about 90-120 photos an hour, so what is the deal?
Post # 5
I take more than 64 photos at ANY major event myself (on my point and shoot camera)! I would have been really upset too. My photog promised us about 1200-1500 shots for 10 hours of work, which means about 120-150 pics/hour. You definitely should have gotten more pics! I’m glad you didn’t hire them for your wedding, phew!
Post # 6
definitely sucks to pay $4 an image PLUS have the quality stink 🙁
BUT … sounds like the contract was pretty lacking in details, so what can you do after the fact? I kind of feel like if expectations aren’t in writing and agreed to by both parties, we’re just asking for disaster.
Still stinks though 🙁 Hopefully they’ll be understanding and work with you to do what they can to compensate you better after all.
Post # 7
Shoot, I got close to 2,000 for my wedding so I would tell them that what they think is fair is not and they need to give you ALL of your photos, edited or not!
Post # 8
64 pictures over a 2-3 our span? That is just pathetic!! To put it in perspective, I am in a photography class right now and I shot over 90 pictures on Sunday alone for my assignment… in about 30 minutes!
I would be really upset, too. Look at it this way, though; while I know you are out $275 and feel you are ripped off at least these idiots didn’t photograph your wedding! Only 200-300 photos in a 8 hour span? I feel bad for the people who had these 2 shoot their “DAY.” I would be irate if that was all I got.
Post # 9
Ugh. Not good. Obviously you were expecting one thing and they thought they were hired to do something else. Be relieve they didn’t shoot your wedding!
Post # 10
Okay I chose the first option but only because it wasn’t in the contract. Did you tell the photographer before hand that you wanted shots of and with all of your guests? I agree that it is a low amount but maybe you can go back and tell the photographer that you would like different black and white pictures instead of the same ones that you have in color, perhaps that will give you more variety. Also many of your guests may have brought digital cameras with them so you can send out feelers to see if they have any shots. I’m sure they do… ((HUGS))
Post # 11
I do think that you were wronged… but I’m not sure there is much you can do about it. I would understand if they didn’t want to edit more photos than that, but there should BE more photos that they should give you. What the heck were they doing for 3 hours?? On the other hand, the fee you paid was really really small for 2 photogs for 2-3 hours, so I am not at all surprised. I’m really sorry this happened and that you’re so disapointed. I hope that you are happier with your wedding photos.
Post # 12
I hired our photographer to do a mother-daughter session last year as a trial before the wedding. She shot for 3 hours, there were two wardrobe changes and two locations…and I got three discs with around 1500 images on them. Not all of them were edited, but about 75 were edited…and I paid $300.
I think that you got ripped off, but since their contract sounds like it was vague, I’m not sure what you can do about it. I would contact them again and politely ask again for the rest of your images…
Post # 13
I guess I’m the lone dissenter but I think you got a pretty normal deal. My husbandf and I just had a 2 hour anniversary shoot and paid $500 and got about 75 images. When we did our engagement photos, we did a 2 hour shoot, spent a fortune, and got about 80 images. Your package sounds similar to those we got.
Post # 14
it sounds like you may be out of luck, as far as the contract goes, but word of mouth goes a long way and they should make a good faith effort to produce more than 30 photos apiece for 3 hours of work. That is pathetic – like the other posters said – I shoot WAY more than that on a regular basis. And since they’re professional, apparently, they probably have all of their photoshop presets for their editing, so really it sounded like they just brushed you off. I would pursue it if i were you, but not with a lawyer, with stern and honest words.
Did the pics look good, at least?
Post # 15
can i revote? i just thought about it, and that means they took 10 usable pics per person per hour. So maybe once or twice, every 10 minutes, they took their camera and got a candid. That’s horrible. Did they sit at the buffet and pig out for 2.5 hours and then shoot the rest really fast at the end?
Post # 16
I think it’s possible that this couple was not that experieinced and that they took hundreds more photos. The only ones that were of high enough quality to give you were the 62 photos. You did not contract for unedited images, so there’s no way to know how many of those they shot.
I guess a good rule of thumb would be to ask to see all the unedited images from a photographer’s shoot and the resulting edited images from the same shoot.