Post # 1
Helo. I am just curious as to what you all got back from your photographer. What photos were included on your disc?
I did not receive all the photos that my photographer took. She did take set-up shots that I wouldnt have needed and had duplicates as well, but I know there are some that were candid that she did not include on the disc. I never got to see how they turned out because my photographer claimed that they were not up to her standards so she did not include them. I am most upset about one i particular of my daghter and I. Trying to see if anyone else is in a similar situation and what to do about it.
Post # 3
We got back about 750 edited photos (honestly, I have no clue how many they actually took) over the 8 hours we hired the photographers for. I remember lots of shots taken that didn’t make it into the disc, but I never asked her about them. I assumed they were blurry, the lighting was wrong, or people’s eyes were closed or something else just wasn’t right about the photos. I trusted the photographer’s judgment on what was good enough to be presented to me in the final disc. However, I don’t see any harm in asking if you’re wondering about very specific shots.
Post # 4
I am receiving edited hotos from my photographers, so not all the photos taken.
For the engagement photos, she took 200 photos (2 hours worth), but will put them online (the cleaned up version) and we select 20 of them for her to edit. Then those will be ours on a disc.
For the wedding photos, she took 700 photos (3 hours worth), and she will select 100 photos herself and edit them. They will be on a disc.
Post # 5
We recieved back 800 edited photos. With the 6+ hours of coverage I know there were more photos. According to my photographer friends they rarely send all the photos, especially the bad ones that are not up to par.
Post # 6
Professionals only turn over work that meets a certain artistic standard. That’s why you hire them. If I edited every single photo I took, I would charge 4 times what I currently do, because that’s how much time would go into it.
Post # 7
@CharmBracelet: I don’t know any professional photographers who deliver every image they shoot on a wedding day. I may shoot 2300 shots and deliver 600-700 edited images. I usually average 50-70 keepers per hour of coverage. Delivering every photo we take (including the bad ones with weird facial expressions, bad lighting, closed eyes, test shots of someone’s feet, etc) puts us in a bad spot if for whatever reason those images get seen by anyone else. There was a case recently where a photographer had a couple who paid extra to get all of the RAW, unedited files from their photographer (they were photographers too) and the photographer obliged and 7 years later, after some falling out between the couple and photographer, the couple posted ALL of these shots on facebook, made a blog post about it, etc basically to say “hey look how bad these shots are taken by this photographer who charged us $6,000 at the time and is now charging $10,000, what a fraud!” when in reality what everyone was seeing was all of the images that came straight out of his camera, not the epic, fully edited images he shows on his site/delivers to many clients. It’s a matter of protecting our brand and our name and not letting images out that don’t meet the standards we set. This is likely not something I would budge on.
Post # 8
mariematt: If a client wanted and asked for one picture in particular would you give it to them?
Post # 9
continuumphotography: I should have just asked for the RAW images. There is one photo in particular that I really miss that I know she shot. I asked her twice if there was a chance it was still somewhere on her computer because I really want it no matter what she thinks about the quality of it. She replied with a simple, “candid shots are a hit or miss.” I expressed major want for this certain picture to no avail. Seriously, where has customer service gone?
I didnt expect them all to be edited but I did expect them to all be on the disc. I feel like I paid her to take pictures and not to delete them. I feel that the picking and choosing is my job. I am a Graphic Design student and have a creative eye. I know perfectly well how to use photo editing software.
This lady is new to the business. Her photographs that were on her site were nice and her price was reasonable. She never had schooling but it appeared to look like she knew what she was doing. Our engagement session went well.
My engagement pictures came on a disc with about 20 edited and the rest were not. I assumed that it would work the same for my wedding pictures. I got around 400 pictures. Half of them are the same only B&W. She shot for 10 hours.
Is this a low amount of photos to some of you? You think I have any say in this circumstance?
Post # 10
What your photog did is incredibly standard. Nothing out of the norm!
Post # 11
- Wedding: March 2012 - Pelican Grand Beach Resort
I chose the first option, but that’s not exactly true. We got every image that met certain minimum basic standards, so no blurry photos or photos with a head cut off halfway up, etc. We got 1,398 photos, edited (but no post-production editing).
ETA: for my first wedding, we had 2 shooters for about 8 hours and got just over 400 photos.
Post # 12
@CharmBracelet: There’s pretty much zero chance your photog is going to release a RAW image to you. And absolutely zero chance she’ll let you edit her copyrighted image. You editing her image is still a reflection on her, and thus on her business. If it isn’t up to standard, she isn’t going to want it floating around out there. No matter how much you beg! I’d let it go.
If you didn’t have an estimated picture # delivery in your contract, I’d say that’s on you for not requesting it. Some photogs only give a certain # of edits, no matter how long they shoot. It’s really up to the customer to make sure they are getting their expectations met by the package they are delivering.
Post # 13
Agreeing with everyone else that this is definitely the norm. If there is a fault here, it is that perhaps her contract was not as clear as it could be? I have in my contract that photos are selected at my sole discretion and that approximately X number of photos will be delivered.
I’m sure that she is not wittholding the photo from you to be difficult. Mostly likely the photo was beyond repair. Probably a lighting issue. Or it was blurry. Its also possible that she deletes her “non-keepers” after she culls. RAW files take an enormous amount of space and so she might just keep what she likes.
Post # 14
crayfish: Boo on me for not knowing exactly what I’m signing. I’m glad I had some other photos that guests took throughtout the day. Thank God for them!
Post # 15
We got 450 photos of our day and I know there were more…,but I don’t think anyone would have wanted to see some of them (hint: true Scotsmen and chair dancing don’t mix well with family friendly photos).
Post # 16
CorgiTales: I don’t think she’s meaning to be difficult. I am just upset about ONE photo. And the fact that she is not apologetic. Maybe it’s my small town logic thinking.