Post # 1
So…. My Fiance and I wanted to wait until we had my e-ring until we told anybody we were engaged. I don’t really care honestly, but my Fiance does- he feels like it’s not “real” until we have a ring to show for it. It’s been hell trying to keep my mouth shut, but I’ve managed. We looked at rings from a lot of places but purchased a 3 stone Tacori band with a 1.5ct center stone from a very upscale store. One of the reasons we purchased the ring from THIS store was because of the repuatation of this store, when a lot of other stores, some that carried the same band, seemed…. shady- for lack of a better word. We paid more than we would have for the same center stone (honestly we could have gotten a 2ct of similar cut/color/clarity from a different store for the same price) because of this stores reputation for quality and because the center diamond we picked out from this store was nicer than any others we had seen.
Yesterday the ring was ready to be picked up, but our schedules didn’t allow for it. Today my Fiance went to pick it up on his own because I had to pick up our dog from emergency surgery and he sent me a text saying there was a problem with the ring. Apparently they put in a different diamond than the one we picked out!! Although they won’t admit it. He said as soon as he saw it he saw huge visible inclusions in multiple places, and that’s not something we would have missed, that there is no way this is our stone. Even if there was some chance we did miss it, we looked at the stone under a microscope so we would have seen them for sure then! The stone we picked was the nicest, clearest one we had seen out of 5 stores, not one with huge visible inclusions!
I just feel so let down that we paid extra because we thought we were dealing with super repuatable people, only for them to pull the old switcharoo. That is an incredibly dishonest thing to do. He’s made an appointment on Saturday to look at new stones because he doesn’t even want me wearing this one. But now I don’t even trust this store and am considering returning it althogether while we still can (we’ve already paid for it but have 30 days to return it). I feel like I’ve been waiting ages to tell people we’re engaged, and now I STILL CAN’T, which is the most frustrating part of it all. Between my own health problems and my dogs this has been a very high stress year for us and I want to be able to tell my friends and family some good news for a change.
Post # 3
He just got home and showed it to me… I’m having a hard time focusing the lens to show the inclusions, they are there though. I think maybe it’s not as bad as he made it out to be but I can totally see why he’s mad. I know for sure now it wasn’t the same stone though because in addition to the flaws it was G color and this one is H color… H isn’t bad at all but it’s just another indication that it’s not what we picked out. The setting is beautiful though, I’m pretty ticked that I’m not supposed to wear it!
Post # 4
@funkybutton: What a beautiful ring! But what a bummer that your jeweler is trying to take advantage of you! You need to put on your game face and go down there and demand them to make things right! They owe you the stone you picked out. But seriously, gorgeous ring. Here’s a big “CONGRATS!!” from the Bee since you aren’t hearing it in real time!
Post # 5
@funkybutton: Gorgeous setting!! So sorry about the stone situation. I sort of feel like you should return it and try your luck with a different store. It’s a huge purchase, and if you’re uncomfortable for any reason, walk away! I can’t believe they would do something like this, so shady!!
Buy somewhere else! But a giant congratulations!! Wishing you the best of luck!! 🙂
Post # 6
I would return it and get the same one somewhere else and maybe with a return looming ovr their heads they will fix the issue… It’s truly a beautiful ring tho
Post # 7
I agree with the other posters..I would return the ring honestly thats so Shady Im sorry you had to go through this ordeal.
Post # 8
Pull up your paperwork if you got any. Most of my engaged friends got paperwork with their rings. At the time that you bought the stone it should have included paperwork that showed where inclusions were if any, the weight, the clarity, the cut, sometimes even the millimeters. That should be enough for you to get them to seriously fix the issue. I had a friend that after getting her ring back, her diamond had a crack in it. She was able to pull up the paperwork, she got a full refund, and went to another jeweller. I hope it works out for you!
Post # 9
Return it, don’t give any money to such a shady store. If you’re willing to buy online, go with God Old Gold. They sell Tacori, and I they will make a video of the diamonds you’re considering.
Post # 10
@ceebree: @starz88962: @babypearls: @Serey: @GoldStar:
Thanks for the advice, and the congrats! I feel like I’ve been going nuts trying to keep this to myself, thank God for the internet lol!!
The future Mr. Funkybutton went in to work for a few hours, so I get to wear it for a little while at least 🙂 I LOVE this setting, wearing makes me love it even more I think. But I agree it might make more sense to return the whole thing after this unfortunate incedent. This ring costs more than both our cars, I really want to feel good about the jeweler we’re giving that money to, and know that I can trust them now and in the future if I have any problems, need repairs, resizing ect. -that is part of why it’s more expensive at this specific place, because all of that is included for life. But that doesn’t do anything for us if I don’t trust them enough to drop it off there lol!
Post # 11
@asbtoabs: Thanks, I’ll look into it!!
Post # 12
I second asbtoabs’ recommendation of Good Old Gold, they’re a very reputable store that has great recommendations on the diamond forum site Pricescope. There’s no way I’d be able to work with that same jeweler again. Just imagine if they switched it with a dimond with the same clarity, but maybe a lower color like an H or I. It’d be much harder to spot the differences, but the price value would be a lot lower.
Best of luck, and congrats!
Post # 13
@funkybutton: Wow that is an incredibly horrible story! What a nightmare! And I was feeling bad about my ring being repaired because it was uneven. I outsourced my center stone and I’m glad that I did. I have heard horrible stories like this and a lot of times it’s actually an honest mistake. But come on, if your job is to put together a ring, I think you should be extra careful and triple check everything (at least). If you are able to get a full refund and not a store credit. I would suggest do that and go with someone else.