(Closed) Disappointed – Rant

posted 7 years ago in Photos/Videos
Post # 3
Member
5984 posts
Bee Keeper
  • Wedding: January 1999

@Sundrop – I would be persistent.  Call daily until you get a response.  And, IF for some reason you don’t, contact the BBB.  Hopefully, everything will work out for you guys!!! 

Post # 4
Member
893 posts
Busy bee
  • Wedding: September 2011

I bet it is DEFINITELY because of the Groupon and they are swarmed. They should at least give you some kind of reply tho! But I agree with PP, be persistent!

Post # 5
Member
654 posts
Busy bee
  • Wedding: October 2011

Groupon is usually really good about giving you your money back, if you want to go that route.

Post # 6
Member
5784 posts
Bee Keeper
  • Wedding: May 2011

Something similar (albeit less time sensitive) happened to me when I bought a groupon for a canvas print right before Christmas. The company only responded when I threated to contact Groupon to complain and call my credit card company to report the charges fraudulent.

Post # 8
Member
3148 posts
Sugar bee
  • Wedding: July 2010

@Sundrop: on a side note, if they are too busy and you do miss getting engagement pics maybe you can use it after your wedding and do trash the dress, or more pictures of just you and your new husband (just trying to spin some positive on this if the worse should happen!)

Post # 9
Member
37 posts
Newbee
  • Wedding: November 2011

I agree with PP and say to remain consistent. I hope everything works out and would love to know what ends up happening!

Post # 10
Member
1405 posts
Bumble bee

I don’t know why photographers bother.  Most photo company only have a few shooters.  If they sell a few hundred deals on the groupon, they book themselves a yr out.  I guess it’s an easy way to make some quick loot, and then spend the next 2 yrs delivering the service, filtering it in during slow times…..

Post # 11
Member
1000 posts
Bumble bee
  • Wedding: September 2009

I would just get a refund, if they sold 300 of these things, you are not going to get your eshoot in before May is my guess.

Post # 14
Member
1405 posts
Bumble bee

@Sundrop: what do you get for the 75 dollars?  Hopefully it’s not a ploy and covers more than the session….sometimes they just give you the session and a gallery and tehn u have to buy stuff from there!

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