Post # 1
I received my wedding video recently and overall I was very happy with it. Only things I was disappointed with was there was no footage of the table decor and the areas with the guest book and seating cards etc. I nicely emailed them and told them my concerns. They said they would look at the footage they have and fix it. They gave me back the movie and they did add some footage of my table decor, but they removed some scenes that were in my original video. I thought they would just add it to the video, but they replaced parts. Now I am stuck between whether I should just say I love it and leave it alone or tell them my new concerns.
Edit: Contract says 45-60 min long. My video is 36 minutes long.
Post # 2
Does your contract specify the amount of time the video will be? That would be my guess as to why they replaced rather than just adding.
Post # 3
If you aren’t happy you can mention it. If you knew and wanted the previous bits.
But really depends on what you paid for. Did it specify a film length? They may not be able to fit everything in the final video that you wanted.
Personally, I would have relied on photographs for the guestbook and decor and wanted the video to capture action.
Post # 4
You should definitely have them re-fix it. You’ll be the one stuck with a video you dislike in years to come .They probably would not remember the extra work you made them do.
Post # 5
The contract says it should be between 45-60 min. It is at 36 right now. They said it was shorter because my ceremony and speeches weren’t as long.
Post # 6
My photographer got photos of it as well, but I just wanted to see it in the video as well. It is a long movie, so that’s one reason. If it was shorter, I wouldn’t have cared.
Post # 7
gmbattag : then absolutely mention it and get them to put it back.
Post # 8
I would mention it, video is our most expensive expenditure so it better be right.