Post # 1
I need to know if I expected too much from my wedding photographer? I was an August 2010 bride. I planned every detail of our wedding. Unfortunately, I am very disappointed with our pictures. Our photographer’s package consisted of 5 hours of wedding coverage which wasn’t enough so we paid for an extra hour of shooting time for her and the 2nd shooter. We received a total of 257 pictures from the 6 hours of shooting time. Some of which are duplicates just edited differently. I expected more like 500+ pictures for that amount of time.
To top it off, our photographer did not capture my father giving me away, my husband’s face seeing me for the first time, our first kiss, or exchanging our rings. She claimed it was because she couldn’t change her lens out fast enough from the wide angle to the zoom lens. I understand there were limitations because it was a Catholic ceremony, but this wasn’t their first “rodeo” and this is exactly why I wanted a 2nd shooter. They knew it was a Catholic ceremony and they should have come prepared.
I e-mailed her shortly after receiving the pictures to see if she had more to send me and told her they didn’t need to be edited, I just wanted more pictures to remember my once in a lifetime event. She added a whopping 15 more (of our guests at the reception).
Post # 3
@Lucky80710: Those are must have shots! I would be so upset if they didn’t get them.
Post # 4
i’d be disappointed too – that’s a terrible excuse about switching lenses if you had a second shooter, because at least one of them should have been prepared with a zoom lens – but on the other hand, what’s done is done and stewing about this is probably making it worse. it doesn’t sound like she did a bad enough job to be asking for money back, so at this point i would enjoy the pictures you have, and ask around from guests to see if they have any more photos of the moments your photographer missed.
Post # 5
I don’t think you were expecting too much. Any veteran wedding photographer knows that those shots are must haves, and with TWO shooters, it shouldn’t have been a problem. One should’ve had wide angle and one should’ve had zoom, or however they coordinate it to get the shot.
Post # 6
Photographers should have given you at least 500 pics….we are going to have 8 hours of photography with two shooters and they said we should expect 900-1200 photos. I would definately call her again and tell her you want all the pictures that she has.
Post # 7
I’m sorry you are disappointed. I don’t know what the average number of photos is and I had two photographers, but I ended up with nearly 1000 pictures for my 6 hours of coverage.
I was very happy with my pictures, but there were particular poses and moments that my friends and family had better pictures of than the photographers. Maybe because they are more familar the my friends and family and the people that I would have wanted special poses of. I’m sure it must be terribly disappointing, but maybe you can compile friends and family pictures with the professional ones to have a wonderful collection from your beautiful wedding.
Post # 8
I know I shouldn’t be stewing about it, as it won’t change anything. My photographers have made me feel like I’m crazy for asking for more pictures. I’ve probably e-mailed them 4 times trying to get a better understanding of why we didn’t get the important pictures and if there were more pictures they could send me. They’ve been polite in all their correspondence but come to find out they’ve deleted my husband and I as friends on Facebook. I thought that was a bit strange since we’ve never exchanged words on FB. I don’t need them as friends, I just find it immature.
Post # 9
To be honest I feel the same way. For the most part I love our photographs but there is no picture of my husbands face seeing me for the first time (a must) and there is only one good picture of my dad and I. All the pictures of our first kiss are from far away and I wish we had some close ups. It really sucks but its just something I am going to have to get over. There are a few small details that didnt get shot either (my own fault, I should have provided a detailed shot list) and I received almost 3000 photos. Just goes to show that you get what you pay for. I really wish I had spent more on photography because of these things. I LOVED my photographers, working with them was great and they did a really wonderful job and did get a lot of shots that I am incredibly happy with…but just a few small complaints. I know how you feel 🙁
Post # 10
I’d be irritated. We got over 200 shots for our engagement pics alone and that was like an hour and a half! So you had two photographers, for 6 hours and you got less than 300 photos? That means they each took 25 pictures an hour on average?!?! That’s absurd!
Post # 11
I don’t think you are expecting too much and I feel really sad for you! How disappointing!!!
It makes me very nervous hearing that even with TWO photographers they missed so many crucial shots! I think we are having 2 at our wedding as well, but we didn’t give them much direction. I wonder if having a concrete list of “must have shots” would have helped? Maybe other brides have done this?
Post # 12
@Miss Iowa: We did have a “Must Have Shots” list that our photographer gave us. We checked off the photos we wanted and added some. They obviously didn’t follow the list on our wedding day.
I’d recommend talking it out with your photographers beforehand. I took for granted that they would for sure capture all those must have important moments because they had the “Must Have Shots” list and especially because they are photographers who have photographed many wedding.
Post # 13
Ok-that seems like total Crap! I am sure it will do NO good to argue the point after-the-fact, but can you use the must have shot list as a bargaining chip for some sort of discount? That seems pretty inexcusable to me!
Post # 14
Not expecting too much at all. Our church had similar restrictions and the photographers didn’t get any of the guys in the church, including the groom seeing me for the first time. IMO that is the best part of the entire ceremony. I unfortunately did not specify what I wanted so therefore they didn’t worry about it. However, I think those kinds of shots should be standard. If you have a camera with a memory stick that can hold thousands of shots, take pictures of the (*&*^(*& floor, pews and walls for all I care. You can always delete aftewards. I hope the pictures you did receive will help you remember your very special day!
Post # 15
I am so sorry this happened to you! In my opinion, you should review your contract and ask for at least some money back. If they were supposed to guarantee you a certain amount of shots, following a list and didn’t, etc, then you are entitled to what you paid for. It’s one thing just not be happy with how pictures came out, or even a few missed shots, but to have only 200 shots from an entire wedding is unacceptable. I don’t think you should stew in it either, however I do think you should fight for what you paid for.
Post # 16
I would be so upset 🙁 It doesnt sound like you got very many pictures either, but this should have been discussed in the contract. Usually photographers will say they take 60 photos an hour, for example, or give a general idea like 500 pics total…
I hope some other people took some candids with their cameras so you can still have those special moments captured, how sad that your photog missed those!!! Did they seem ok when you researched them?? It’s kind of hard now if it wasn’t detailed in writing, besides, I don’t know if any money back would make you feel better with something as important as this, you can’t get that time back.