Post # 1
I’ve been recommended a photographer by a mutual friend. His website looks good, his price is the best we’ve been offered. However, it took him over a week to reply to my initial e mail, which he did apologise for. I asked if i could meet/talk with him on the phone to discuss details and it looks like i’m waiting another week for a reply…this is not the response i’ve had from most of the other people i e mailed asking for info etc…..do i give him the benefit of the doubt given that he is impressive on the website and cheap or is this a red flag??
Post # 4
- Wedding: October 2011 - Tre Bella, Mesa, AZ
I probably wouldn’t give him the benefit of the doubt. I do 80% of my communication through email, and if a vendor isn’t comfortable with that, they are not the right vendor for me. He may be better with phone calls, but that obviously isn’t working for you. Good email communication is actually the main reason we picked the officiant that we did (out of the few we had recommended to us).
Post # 5
Ehhhhhh, I would walk away.
Vendors should realize you are their bread & butter, and if they arn’t willing to make their customers a priority, then this is very concerning.
Sidenote: I get the whole price & rec thing – there was a photographer that I found that I LOVED and her prices were SOOO affordable for the quality of work she had. She offered to take several free shots of us to ensure that we like her style before booking, what a deal! But, when we were supposed to meet her at a coffee shop, she never showed. No call, nadda. I later got an email from her that night saying she cut her foot while walking her dog that morning, went to emergency room etc. As much as I wanted to say, “hey let’s give her another shot” we passed.
Post # 6
Yep….that’s my gut feeling! Thank you xx
Post # 7
I would give him a little more time. Most photographers that I know have other jobs as well due to the economy. He may have simply not checked his email. Also, assuming you date is correct, he may answer his emails in order of priority. If he doesn’t answer in the next few days, I’d send him another email to ensure he received the first one.
Post # 8
red flag. In my experience with the vendors I worked with – how they communicated with me in the beginning, was how it was the whole way through.
Have you tried calling? I know with my photog, I got a lot faster response when I called – he or his assistant pretty much always picked up.
If you still want to use them I would find other brides that used him and get their review. It might just be a busy time and he’s great, but you need to be comfortable and confident with their abilities.
Post # 9
The simple fact is that if this is how you are being treated now, it will not change. If you’re super laid back and you don’t mind waiting that long EACH and EVERY time you need something, then by all means take advantage of the $ savings. I know this because my cake maker, photog, and caterer are ALL the same way, but i’m suffering through it. It is killing me because I am a type A planner person, but other people maybe wouldn’t be so bothered.
I’m sure slowpoke guy will still get it done adn do a good job, it will just be at HIS pace, this will not change.
Post # 10
Not everyone is great with emails, Have you tried calling him? Because if you cant get him by calling then thats a red flag
Post # 11
like it or not, we live in an age of email communication, and if he has a website, then he has to expect to be contacted by email, and should reply in a timely manner.
I bet he would probably not return phone calls either….
I am a wedding photographer and i answer all emails and phone calls….i cant afford not to!
its unprofessional to act the way he is doing and for me, that would be enough to know that the whole experience with him is likey to be difficult and frustrating…
Post # 12
Huge red flag. If a vendor can’t communicate, they lose my potential business immediately. If you’re busy, shoot me a one sentence email telling me, “Sorry, this is a really crazy time, I will get back to you as soon as I can.” If you can’t spare the ten seconds it takes to write and send that instead of leaving me hanging, then I will move on to somone who will actually give me a response, no matter how mindblowing your product may be.
Post # 13
I think my problem is, is that he’s the cheapest option and his photos don’t seem to be a compromise. I don’t mind slow responses, but ultra slow responses are annoying. Again, i’m willing to wait longer as long as I get a good product on the day. But I don’t know if him being slow to respond means he’s unreliable or just slow to respond…..I should call in the ssecond instance, that’s good advice!
Not going to chase though….
The date is correct! I’m just over excited and planning the important bits already!!
Post # 14
My wedding date is Oct 1012 Its better to get started early so you have your pick of vendors! So don’t feel bad about having a date that is far away!!! I would recommend looking up the vendors reviews on wedding wire and other sites. Hearing what other brides say will either put you at ease or make you run fast away!