(Closed) Do I pay for her mistake?

posted 8 years ago in Etiquette
Post # 3
Member
5977 posts
Bee Keeper

This is tough. My initial reaction was absolutely not b/c she’s the one who didn’t have your 2nd batch done by the time you wanted them. But…you did win the package. I know you said you weren’t happy with the way they turned out, but at least it saved you hours of writing them out yourself. I would probably cave and send her a check for the $35. I know it was her issue for not getting them to you on time and she could’ve asked you if you were ok with her sending regular mail, but she did do what she could to get them to you by the date you requested. So, I think I would cave and send her a check.

Post # 4
Member
3125 posts
Sugar bee
  • Wedding: December 2009

I would have asked her to mail them all back and done the rest myself after seeing that the entire first batch was messed up, personally. So, the 35 bucks would have been a non-issue.

Post # 5
Member
2695 posts
Sugar bee
  • Wedding: April 2010

That’s hard. Did you pay for shipping on the first batch?  Also, being that it was a charity event purchase I’m not sure what the aggreement was when she donated the item

Post # 8
Member
2208 posts
Buzzing bee
  • Wedding: July 2010

No, don’t pay. I regularly receive services I won at charity auctions (I am that person, the whole reason they have charity auctions). If this were a regular vendor relationship, you wouldn’t pay, and that is how you should treat it.

Post # 9
Member
295 posts
Helper bee
  • Wedding: June 2010

No, this was her error, and she should handle it exactly as she would for other paying clients.

Remember that even though you didn’t technically “pay” for these services (although, of course, you did bid for them!), she made this donation to the auction and is, I’m sure, recording it as such for tax purposes (as most businesses who make in-kind donations do). It does not get treated differently from a professional perspective simply because the services were donated. (I would feel differently if this were a friend with a calligraphy business who’d offered to do your invites as a favor, and was trying to squish them in with paid gigs—but that’s not the case here.)

So, I say no check, and just let it be unless she brings it up again (at which point I would simply remind her that you gave her ample notice and a clear deadline, per her requests—if she felt she could not make the deadline, it was her responsibility to notify you). Good luck!

Post # 10
Member
1816 posts
Buzzing bee
  • Wedding: December 2017

I agree that this is a tough call.  Even though you won the package, you still technically paid for it.  The calligrapher was offering the service for free so the winner would use her in the future or recommend her to others.  Personally, I would not offer to pay the $35.  She knew what your deadlines were when you went into this.  This is a business expense that she will have to incur for failing to uphold her end of your deal. 

ETA: I agree with the above bees that if you were a “paying” customer you would not be responsible for the added expense.  You should not be treated any different because you “won” the service.

Post # 11
Member
3125 posts
Sugar bee
  • Wedding: December 2009

@ladyrox – that’s probably wise 🙂 I was like that with a lot of other facets of wedding planning, but I’m interested in starting a paper business, so I would be more apt to take that kind of DIY over something like florals or something, ya know?

Maybe you could write the $35 check in the name of the charity instead of the woman, since she really wasn’t meeting the expectations she set by her own sample work. that way you’re not stiffing her, PER SE, but not paying for something you’re not happy with.

Post # 12
Member
11325 posts
Sugar Beekeeper
  • Wedding: February 2011

Do not pay her. She messed up, not you. 

Post # 13
Member
1684 posts
Bumble bee
  • Wedding: February 2010

I agree with the PP’s who say do not pay her. You bid on her work in an auction, you paid – she donated her time for a charitable purpose. If she couldn’t do the work in a timely manner (even after you gave plenty of notice in advance AND allotted for the work to be done in batches) she shouldn’t have offered her services.

Bottom line: She didn’t meet the deadline you both agreed on – you shouldn’t have to pick up the tab for her slacking.

Post # 14
Member
257 posts
Helper bee

Don’t pay her a dime. She did nothing to deserve it. Its not your fault she screwed up.

Post # 15
Member
2398 posts
Buzzing bee
  • Wedding: April 2010

Nope.  As you say, she made the error and she decided to FedEx the package.  We send lots of documents at my job, and if they don’t go out timely and we wind up paying extra for shipping we don’t bill the client for the extra.

Post # 16
Member
946 posts
Busy bee

I wouldn’t pay it.  It was her perogative to send them FedEx.

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