DO NOT BOOK CREATIVE IMAGE COLLECTIONS

posted 6 years ago in Connecticut
Post # 3
Member
10366 posts
Sugar Beekeeper
  • Wedding: September 2010

It’s really difficult to know if this is legit or not without seeing the terms of your contract. I’ve seen many brides on this site who signed contracts assuming things were included (ie hi-res images) only to find out in the end that that costs more, and they are always surprised/angry/spreading horrible reviews around. A shoot and the photos from that shoot are two separate things, and should be treated as such in the contract. Some photogs make their money upfront by charging more for the hi-res images/printing rights. Some make their money by charging less upfront/doing the shoots and then charging extra for the hi-res images and prints on the tail end.

It’s up to the bride to read the contract and educate themselves. Sounds like you didn’t read your contract thoroughly.

Post # 5
Member
30 posts
Newbee
  • Wedding: March 2013

I think people will always take notice of someone mentioning poor customer service ! They are not going to take the chance on it happening to them too.

So good for you for letting people know !

Post # 6
Member
1 posts
Wannabee
  • Wedding: December 2010

In response to this e-mail. I can support future mrsgreenbean and her claim regarding this photographer. My husband and I will be married for three years in December. We hired Megan (the owner of Creative Image Collections) trusting her as a professional photographer and expecting a professional product for the money we gave her. After almost three years we still have no album or prints to show for it. Luckily, we did get the high res files from our wedding but the evening wedding we had posed challening for lighting with this photographer and it shows. Unfortunately, the majority of our images are over exposed. Never the less, Megan did get a few good shots. However, I too am being forced to persue legal assistance to obtain the materials promised in our contract from this vendor. On numerous occasions I have had to use legal pressure. For example, the vendor tried to indicate a fee for editing the album to my satisfaction after three image changes. However, since this was not in our original contract the photographer waived the fee as my attorney indicated this was against our contract. Needless to say, I still haven’t gotten my album or prints.  I would advise people interested in this vendor to proceed with caution and it is with a heavy and saddened heart that I have to write such a poor review, but I would hate to see others in our position. I  probably won’t be able to look at our album and enjoy it because I will always be reminded of this struggle.

 

Post # 7
Member
34 posts
Newbee
  • Wedding: August 2013

Wow!  Photography is so important.. good luck – I hope you get it all sorted as best you can!

Post # 7
Member
1 posts
Wannabee
  • Wedding: November 2010

I also had a negative experience with Creative Image Collections. We used Meg’s newborn photography studio, Sleepy Bean Studio, and found her incredibly difficult to work with. Her original pricing quotes did not make much sense and ultimately did not match the pricing when it came time to order. She was terrible about responding to e-mails and one of our photos was missing from our order. When PayPal became involved with the missing photo she became quite hostile. I will say that, in the end, the photographs were gorgeous but she was a nightmare to do business with.

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