(Closed) Do not buy from Jared's – diamond not certified

posted 6 years ago in Rings
Post # 3
Member
4415 posts
Honey bee
  • Wedding: December 2010

@digvelouria: I understand being upset.  But if your Fiance didn’t ask for a certified diamond, then Jared didn’t do anything wrong. Jewelry stores are not required to have all their diamonds certified. 

Jared does sell certified diamond rings.  However, they also sell diamond rings that are not certified.  Their standard for a diamond that is not certified is SI1-SI2 clarity, and I, J, K color.  That said, any of their settings can be upgraded to a certified diamond.

You can actually send your diamond to GIA and have them certify it. There’s a fee involved, and I don’t know what that is, but you can get your diamond certified even if you didn’t buy a certified diamond. 

Also, call and talk to the manager at Jared. Don’t talk to a salesperson, because the salesperson does not have any authority to exchange your diamond.  If you tell the manager how unhappy your, most likely he or she will work with you, because they really do want you to be happy. 

Jared, Kay, Zales… all those stores will give you the certification when you purchase the diamond. You shouldn’t have to wait for it.  

Post # 4
Member
643 posts
Busy bee
  • Wedding: February 2013

I hate to agree, but unless they claimed to be using certified diamonds, it’s not their fault. It’s a buyer beware kind of thing. Your Fiance didn’t do the research and it didn’t pan out well. It sucks for you guys, but that doesn’t mean that the store did anything wrong (except giving you conflicting information on exchanges. That shit cray).

Post # 5
Member
112 posts
Blushing bee
  • Wedding: April 2015

This is the kind of crap that makes me crazy at work at my jewelry store… Frankly, it’s your responsibility to know what you’re buying. Every jewelry store sells certified loose and pre set and every store sells uncertified preset. Why should you be able to return the ring and hurt the store (and it DOES hurt) because you decided to research what you bought a month later?

Post # 7
Member
11747 posts
Sugar Beekeeper
  • Wedding: November 1999

Jared sucks!  I’ll never shop there after how rude they were to my Fiance and I one day. 

But, as long as you’re happy with your diamond and the way it looks it shouldn’t matter too much if it’s certified or not. Diamonds aren’t a good investment anyways since you’ll never get even 1/2 whatyou paid for it!  And that’s the only reason why I’d want to know the specs (and for insurance).  You can have it independently appraised at any jewelry store for insurance purposes. 

Post # 8
Member
4311 posts
Honey bee
  • Wedding: November 1999

Uh.  Jareds.com does not take you to a jewelry website.

That is all.

Post # 9
Member
67 posts
Worker bee
  • Wedding: September 2014

ummm i used to work for sterling which is the company jared is under and they most certainly do offer certified diamonds. they also offer uncertified diamonds. its up to you which one you buy… now your fiance very well could have had a crappy jeweler who didnt make it a point to explain the difference. they have uncertified, certified and the leo. they do however offer the diamond bond which covers the diamond only. they also offer an esp which is an extended warranty… this costs a little extra and you take your ring every 6 months to be cleaned and checked… as long as you do this theyll cover almost anything that happens to it.

Post # 11
Member
4415 posts
Honey bee
  • Wedding: December 2010

It’s not just Jareds.  ALL jewelry stores sell both certified and non-certified diamonds. Certification isn’t important to everyone. Certified stones are more expensive, and a lot of people don’t want to pay for the certification. 

Again, it is the buyers responsibility to know what questions to ask. There is a ton of information on internet about purchasing a diamond, so there really an excuse for not knowing to ask about certification.

Like I said, if you talk to the manager, he or she might be willing to let you exchange your diamond for a certified one.  However, it will cost more. It won’t be an even exchange. 

Post # 12
Member
4311 posts
Honey bee
  • Wedding: November 1999

@strawbabies:  Yeah.  I just figured that out the hard way.  Yikes.

Post # 13
Member
3182 posts
Sugar bee
  • Wedding: May 2012

@deetroitwhat:  Ha! Of course I had to go check it out after I saw this. The new url it took you to seemed . . . to the point. 

Post # 14
Member
955 posts
Busy bee
  • Wedding: November 1999

I have a question here…..

 

What is your reasoning for needing a certification on your ring?  Is it for your own referencce or for your rider policy you wish to have on your ring?

 

My wedding set isn’t from Jared, but I also didn’t receive any certification with my set, I had to have my wedding set appraised by an authorized jewler (GIA accredited) in order for American Family to issue my ring policy.

 

Just because you didn’t get a slip of paper certifying your ring doesn’t mean its of any lesser quality.  All that means is they may not have had a certified gemologist on staff to draft the paperwork.  I just had my ring re-appraised last spring, it cost me $125 (money well spent) so I could have my ring insured.  I’m sure there are some liabilty and legal reasons as to why you didn’t get any certification with your ring.

 

How long ago was it purchased?  My advice is to have it appraised, if it has been within 30 days from purchase, my thought is that Jared accepts returns (at least, to the store, not to Jared.com.)

 

 

Post # 15
Member
112 posts
Blushing bee
  • Wedding: April 2015

@digvelouria:  They provide certification onCERTIFIED diamonds… You don’t get certifications for uncertified diamonds hence them being uncertified… I’m trying not to be snarky but this is really silly. 

Post # 16
Member
4311 posts
Honey bee
  • Wedding: November 1999

@Natalieh86:  I’ve also done this with dicks.com when looking for rollerblades on my lunch hour.  No bueno :/

This might be a dumb question, but you can still insure an uncertified diamond, correct?

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