Post # 1
So this is a follow-up post to one I made last night about my Fiance never receiving a certificate for the center diamond in the e-ring he bought from Jared’s. I’m not sure how many people are aware, as I certainly wasn’t, so I’ll post it here as a warning and FYI to any future Jared buyers:
If you buy a “bridal set” from Jared, which means a preset diamond in a setting, Jared will not provide certification (meaning from either GIA, IGI, etc) with the ring. They don’t track it and they have only vague stats on the diamond on that particular set. This means that there’s no guarantee with this diamond and no way for the consumer to know what they are buying. Jared sets any subpar diamond in to their preset pieces and pawn them off to unknowing buyers.
Unfortunately, for us, this was an expensive mistake: my Fiance didn’t realize how important it was to have a certified diamond, and I didn’t realize it never came with one until the 30 day return policy was up. On top of this, we got conflicting information on whether we could exchange it for another piece after the 30 days were up: one rep told us on the phone that we could exchange it at any time, but another told us they absolutely did not take any exchanges after 30 days.
Whatever the case—and I know this should go without saying —please, please make sure your center diamond comes with a certification upon purchase. Any legitimate jeweler should be able to provide it, and Jared’s is by far not.
Post # 3
@digvelouria: I understand being upset. But if your Fiance didn’t ask for a certified diamond, then Jared didn’t do anything wrong. Jewelry stores are not required to have all their diamonds certified.
Jared does sell certified diamond rings. However, they also sell diamond rings that are not certified. Their standard for a diamond that is not certified is SI1-SI2 clarity, and I, J, K color. That said, any of their settings can be upgraded to a certified diamond.
You can actually send your diamond to GIA and have them certify it. There’s a fee involved, and I don’t know what that is, but you can get your diamond certified even if you didn’t buy a certified diamond.
Also, call and talk to the manager at Jared. Don’t talk to a salesperson, because the salesperson does not have any authority to exchange your diamond. If you tell the manager how unhappy your, most likely he or she will work with you, because they really do want you to be happy.
Jared, Kay, Zales… all those stores will give you the certification when you purchase the diamond. You shouldn’t have to wait for it.
Post # 4
I hate to agree, but unless they claimed to be using certified diamonds, it’s not their fault. It’s a buyer beware kind of thing. Your Fiance didn’t do the research and it didn’t pan out well. It sucks for you guys, but that doesn’t mean that the store did anything wrong (except giving you conflicting information on exchanges. That shit cray).
Post # 5
This is the kind of crap that makes me crazy at work at my jewelry store… Frankly, it’s your responsibility to know what you’re buying. Every jewelry store sells certified loose and pre set and every store sells uncertified preset. Why should you be able to return the ring and hurt the store (and it DOES hurt) because you decided to research what you bought a month later?
Post # 6
I’m not saying they were in the wrong but I think this is something about Jared’s everyone should be aware of: that not all e-rings they sell are not certified. This was not communicated to my Fiance, and I couldn’t find anything on it regarding their policy on which diamonds do or dont come certified online until I called. I know it’s something I certainly would have liked to be aware of so I wanted to put it out there. I do stand by my opinion that any reputable jeweler should be able to provide certification though.
Post # 7
Jared sucks! I’ll never shop there after how rude they were to my Fiance and I one day.
But, as long as you’re happy with your diamond and the way it looks it shouldn’t matter too much if it’s certified or not. Diamonds aren’t a good investment anyways since you’ll never get even 1/2 whatyou paid for it! And that’s the only reason why I’d want to know the specs (and for insurance). You can have it independently appraised at any jewelry store for insurance purposes.
Post # 8
Uh. Jareds.com does not take you to a jewelry website.
That is all.
Post # 9
ummm i used to work for sterling which is the company jared is under and they most certainly do offer certified diamonds. they also offer uncertified diamonds. its up to you which one you buy… now your fiance very well could have had a crappy jeweler who didnt make it a point to explain the difference. they have uncertified, certified and the leo. they do however offer the diamond bond which covers the diamond only. they also offer an esp which is an extended warranty… this costs a little extra and you take your ring every 6 months to be cleaned and checked… as long as you do this theyll cover almost anything that happens to it.
Post # 10
Post # 11
It’s not just Jareds. ALL jewelry stores sell both certified and non-certified diamonds. Certification isn’t important to everyone. Certified stones are more expensive, and a lot of people don’t want to pay for the certification.
Again, it is the buyers responsibility to know what questions to ask. There is a ton of information on internet about purchasing a diamond, so there really an excuse for not knowing to ask about certification.
Like I said, if you talk to the manager, he or she might be willing to let you exchange your diamond for a certified one. However, it will cost more. It won’t be an even exchange.
Post # 12
@strawbabies: Yeah. I just figured that out the hard way. Yikes.
Post # 13
@deetroitwhat: Ha! Of course I had to go check it out after I saw this. The new url it took you to seemed . . . to the point.
Post # 14
I have a question here…..
What is your reasoning for needing a certification on your ring? Is it for your own referencce or for your rider policy you wish to have on your ring?
My wedding set isn’t from Jared, but I also didn’t receive any certification with my set, I had to have my wedding set appraised by an authorized jewler (GIA accredited) in order for American Family to issue my ring policy.
Just because you didn’t get a slip of paper certifying your ring doesn’t mean its of any lesser quality. All that means is they may not have had a certified gemologist on staff to draft the paperwork. I just had my ring re-appraised last spring, it cost me $125 (money well spent) so I could have my ring insured. I’m sure there are some liabilty and legal reasons as to why you didn’t get any certification with your ring.
How long ago was it purchased? My advice is to have it appraised, if it has been within 30 days from purchase, my thought is that Jared accepts returns (at least, to the store, not to Jared.com.)
Post # 15
@digvelouria: They provide certification onCERTIFIED diamonds… You don’t get certifications for uncertified diamonds hence them being uncertified… I’m trying not to be snarky but this is really silly.
Post # 16
@Natalieh86: I’ve also done this with dicks.com when looking for rollerblades on my lunch hour. No bueno :/
This might be a dumb question, but you can still insure an uncertified diamond, correct?