- 7 years ago
- Wedding: January 2012
I am getting married a second time around- so I found a site online called dragonorient.com to buy a less expensive dress. The site had a lot of pictures and options wedding dresses. I didn’t want to spend a lot of money- but I did find something I liked. Well, the dress arrived, not even close to the measurements I sent them (off 3-4 inches!!!) and the material was not what was shown in the photos (a common theme amongst complaints against this company). Well, I tried to email them for help- perhaps to give ideas on what to do about alerations, or explain why the material is different.
I just wanted to send the dress back to them to fix it, or cover the costs of doing my own alterations. My wedding is in 2 weeks.
A request for measurements for the dress itself, which showed them they were completely off which I gladly sent. Then they wanted additional measurements not associated with the problem.
Then they gave me a care less attitude with one response and then no responses to my emails
Then they BLOCKED further emails from me.
Thats the kind of service you can expect from a cheap, chinese dressmaker like these people.
So i am out 300$, and I will move on, with a lesson learned.
DO NOT ORDER FROM THIS SITE- YOU WILL NOT GET WHAT YOU ORDERED AND YOU WILL NOT GET CUSTOMER SERVICE. ONCE THEY GET YOUR MONEY, YOU ARE SCAMMED.