Do not trust WeddingWire.com reviews!!

posted 8 years ago in Florida Panhandle
Post # 3
Member
135 posts
Blushing bee
  • Wedding: June 2009

That is wrong that they let a vendor complain about a bad review and then remove it. Also make sure you write a review on other sites like Project Wedding and I think Martha has something but it might be connected to WeddingWire.

Sorry you had such a bad experience.

Post # 4
Member
2695 posts
Sugar bee
  • Wedding: February 2008

I am having the same problem right now!  I posted a less than glowing review about my band, and he is disputing it so it has been temporarily removed and I am getting NO replies from them after I followed up.  What is the point of a review service if a vendor has all the bad reviews taken down? If WeddingWire does not address this, I will take down all of my other reviews – which I spent a lot of time writing – as their service seems to be a bit of a farce.

Post # 5
Member
199 posts
Blushing bee
  • Wedding: May 2009

Contact the BBB, they have no right to harrass your other vender and your mom…..just wrong.

Post # 6
Member
1205 posts
Bumble bee
  • Wedding: May 2009

I know a lot of us trust online reviews and local boards. I remember reading a post where someone was offering a discount for a positive review. Although I support the vendors having the ability to dispute or answer to negative remarks, it does change a bride’s ability to truly evaluate her experience.

I’m sorry you’re dealing with this. From what you’ve written, it sounds like honest feedback and maybe she could consider hiring someone to help her run the business. You did like her cake, after all! I can’t imagine any professional reacting to that in such hurtful way to make your mom cry. Goodness. 

Post # 7
Member
2856 posts
Sugar bee
  • Wedding: September 2009

I am sorry that you went and continue to go through this. I had a similar situation in that I ordered some take out boxes for my candy station from an online company. Well the company happened to be a fraud and my product nor my money was ever returned to me by them. So in thinking that I would help other brides-to-be from making the same mistake (since 100s of people made this mistake with this company), I posted a note on the Knot.com blog. One of the posts was deleted while the other just ended up being a bunch of posters making fun of me for my issue and ended up turning the conversation into a sexual one. I was so emotional that I just ended up tearing up and I was at work (of all places)… I have to say that I noticed that their blog is not as friendly as this one. Many people get bullied on that site as I was one of them. Since then, I have no longer posted there. The Wedding Bee is the best of the best, IMHO!! 

Anyway, you sound like you handled everything professionally. Just keep spreading the word. Word of mouth is a very powerful thing.

Post # 8
Member
306 posts
Helper bee

we have something called yelp here… and i always cross reference reviews from here with everywhere else i see reviews… ^_^  but thanks for the tip!

Post # 9
Member
162 posts
Blushing bee
  • Wedding: September 2009 - The 19th Century Club

I think this is a great reminder to, when in doubt, ask to speak with other brides who have used the vendor’s services. Any vendor – especially a photographer, dj, band, hair stylist, etc – should have brides that you can connect with to find out how it really went working with that vendor. If the vendors hesitates on this point, it might be a sign that their reputation isn’t quite as glowing as the review sites make it seem.

So sorry you’re having such problems! I agree – go to the BBB and let the take it from there.

Post # 11
Member
364 posts
Helper bee
  • Wedding: August 2009

That’s terrible!  I think you should DEFINETLY contact BBB.  I’ll make sure not to post my reviews on Wedding Wire.  Horrible.

Post # 12
Member
2856 posts
Sugar bee
  • Wedding: September 2009

Thanks mdarrah! It was an honest mistake and I did research too, just not enough apparently. The past is the past. I will never make that mistake again.

Yikes for you though. I hope it all works out for you!

Post # 13
Member
199 posts
Blushing bee
  • Wedding: May 2009

Yelp is awesome!

Post # 14
Member
7432 posts
Busy Beekeeper
  • Wedding: October 2009

I second Yelp, I use it mostly for restaurant reviews but you can use it for just about anything

Post # 16
Member
5823 posts
Bee Keeper

Wow, I read the thread you posted to and I’m convinced not to use WeddingWire.  As said above, ask for references from past clients!  If the only client they can give you the number for was married in 2007, they haven’t satisfied anyone since!  Don’t go with them.

I would just ignore her post and move on.  Obviously all the other vendors jumped on there just to say they aren’t crooks…which tells me they must be crooks.  If they refuse to honor your review, I would UNREGISTER!

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