- 8 years ago
- Wedding: March 2011
Do not use Diana Adams from marylandseamstress.com for wedding gown alterations. Based on my my experience, I believe that she is not only a poor seamstress, but also completely unprofessional and unsuited for bridal gown alterations. Don’t just take my word for it. As of March 2011, she was rated with a “F” by the Better Business Bureau. I only wish that I had known this before I took her my wedding dress. I did not think to check out her credentials before I took my gown to her because she was recommended by my bridal salon, Curvaceous Couture. That was a mistake.
Diana is currently under considerable emotional distress because of personal reasons. While I can sympathize with her personal situation, her erratic behavior over the course of my seven dress fittings was completely uncalled for. Regarding her seamstress skills, I would say that she is more than capable of basic alterations for street clothes. However, she is not meticulous in her work and “estimates” measurements rather than pinning clothes or using a tape measure. This leads to a poor fit. She was unable to get rid of the minor bunching on the front of my gown and her attempts to fix the problems only made it worse.
Some of her erratic/unacceptable behaviors included:
At my third or fourth fitting, I was standing in my underwear in her sewing room when she told me that the price she quoted for my alterations was not enough. She couldn’t keep spending time on my dress without additional payment because she was falling behind on her other dresses. This was before I tried on my wedding dress. I told her that I didn’t mind paying more for her work, but that she made me very uncomfortable by demanding extra payment while I was half-naked. She then burst into tears and told me her personal situation. I ended up consoling her rather than concentrating on getting my dress problems fixed.
I was going to take home my dress after my sixth fitting (a Wednesday). I was still unhappy with the extent of bunching in the bodice at that appointment, but was going to take home the dress because I was flying to Jamaica on Friday. I told her that I thanked her for her effort, but that I was still unhappy with her work on my dress. I asked her how much she believed her additional effort was worth. She told me that I should just add a little extra to the price she previously quoted ($210). I gave her $250, but she did NOT count the money in front of me. She then burst into tears and told me that she wanted to work on the dress another evening to see if she could reduce the bunching. I agreed to come back the next morning.
I arrived at her house on Thursday and experienced one of the most unpleasant experiences of my life. It took several minutes for Diana to open the door after I rung the doorbell. Upon answering her door, Diana threw my wedding dress at me, told me she was “done working on your dress”, and would not let me into her house to look at her “alterations”. I told her that I didn’t want to leave without trying the dress on because I wanted to make sure that the dress still fit. She told me that she hadn’t changed anything and then slammed the door in my face. I got into my car and drove home in tears because I was so shocked by her rudeness. I wish that I had the presence of mind to open the garment bag to check on the dress while still at her house. I examined the dress as soon as I got home. The attached jeweled belt was literally coming apart at the seams, the bunching was worse than the day before, and the bust was caving in. I can only surmise that the “extra” money that I gave her the previous day was not enough. I spent the better part of that day crying my eyes out.
While Diana’s prices are extremely low, I would much rather have paid someone who was more capable and professional to alter the dress. By trying to save a little money, I ended up with an unwearable wedding dress and a lot of heartache.
Luckily, I had a white jersey dress from Macy’s that I was planning on wearing to my “trash the dress” session. My wedding day ended up being wonderful. I got married to the love of my life at a beautiful cliffside location in Jamaica surrounded by people who loved me. However, I am still very upset that I was unable to wear the wedding dress of my dreams. That is one experience that I will never get back.