Post # 1
I’ve started emailing photographers that I’m interested in to get pricing information. Unfortunately, some of the photographers are definitely out of our price range. Should I need to email these photographers back and say “Thanks, but no thanks”? Should I tell them why I’m passing on them? I haven’t physically met any of them, but I don’t want it to seem like I’m rubbing it in their face that I’m not going with them. Also, some of them responded with really long, personal emails – I feel like they deserve a little more than just a brush off.
(and I had no idea what topic this is – it isn’t directly related to photography. Feel free to reclassify!)
Post # 3
If you like the photographer, and would have chosen them, but they’re out of your range, I say email them and let them know. They may be willing to work with you on the price.
If you wouldn’t have chosen the vendor regardless of cost, I say move on. You have a lot more you could be doing!
Post # 4
After vendors would e-mail me information, I would instantly respond saying something like:
“Thank you for taking the time to send me your information. Both my fiance and I have several options to look over and we will contact you if we have any further questions or are interested.”
Post # 5
Most vendors just emailed me generic things back so I didn’t respond, I’d probably write back to the ones that were personal.
Post # 6
- Wedding: August 2013 - Brookfield Zoo
Definitely let them know… there was one vendor I didn’t e-mail to say I’d passed on because I’d only sent an inquiry and not met them in person (they were immediately out of our price range), and they emailed a month or two later to say that they had another inquiry on our date and wanted to know if we were still considering them and I felt soooooooooo bad. You don’t have to give a reason… for just about all of my vendors I said something like “Thanks for taking the time to meet with us. However we’ve decided to go in a different direction. Good luck for the future!”
Post # 7
If I just asked for a price list or a simple quote, I didn’t follow up with vendors who I chose not to use. I only had one follow up a second time (I think she was new to the business and wanted the feedback as to whether or not we were interested, and what she could have done differently to make herself a better contender.) I replied to the follow up and explained why we hadn’t contacted her to book her services. (In my case, we’d changed the wedding date due to family heath issues.)
Most of the venues and vendors are used to inquiries, and realize that not everyone who wants information is going to book. The few that took the time to provide long and detailed responses might be smaller (or more involved in keeping track of potential customers), so they’ll appreciate the “Thanks. Your photos are lovely, unfortunately we have a smaller budget and will have to go in another direction.” type email.
Post # 8
I emailed any vendor I’d met with to let them know we were “going another way.”
Post # 9
- Wedding: December 2010 - Savannah, GA
I think it is only polite to respond if they gave you information regarding their business that you requested. It does not take a lot of time to knock off a quick response with a brief reason why.
Post # 10
If it’s someone whose work you really like, definitely let them know. A lot of photogs are willing to work on price.
If it’s someone who sent you a realy personal response, then ditto.
Form replies can be ignored.
Post # 11
I never did.. some called me to see what I’ve decided on, that’s when I”d tell them I either found someone else or am still looking.
I found it funny how they always ask who you went with.. such competitors.
Post # 12
I almost always let any vendor know when I am not interested. Not only does that 100% free them up to book other clients on any date I might have disclosed, it keeps them from hounding me a month or two later. I really hate getting follow-up calls from the runners up!
Post # 13
I sent a genric “we’ve gone another direction” and I actually received a couple emails back saying thank you for letting us know. I’m not sure that it is common practice, but I’m sure vendors appreciate it.
Post # 14
- Wedding: July 2012 - Baltimore Museum of Industry
I e-mailed the other photographers I interviewed with, to thank them for their time. I also let them know that while I picked someone else (and I told them who it was), I really liked their work and would recommend them to other brides-which I seriously meant.
For our #2 venue choice- I also sent the sales manager a similar e-mail.
For vendors that just sent an initial e-mail with pricing, I usually didn’t reply unless they followed up (amazing how many don’t!)
Post # 15
I only response to one, because my friends used him so I had dropped their names when I emailed. His prices were more than I thought he was worth, so I just replied back and thanked him for his answer and said we’d keep him in mind. Everyone else I never responded.
Post # 16
For all our vendors if it was someone we actually met with, spoke with on the phone or got a personal email from I let them know we weren’t using them (and why). If it was someone who just emailed us a price list or general info I didn’t bother. For example, I had three officiants in mind and interviewed two on the phone and one mailed us info. I didn’t let the mailer know we weren’t using her, but I did let the one we interviewed on the phone know. The other is the one we chose!