(Closed) Do you email vendors to say "no thanks"?

posted 9 years ago in Etiquette
  • poll: Should I email photographers letting them know I'm no longer interested?

    Yes, and give them the reason (they deserve to know!)

    Yes, but don't give them a reason (they probably don't care!)

    No, you were just a blip on their radar, they won't miss it

    Only email the photographers who gave you a really personal response

  • Post # 17
    9986 posts
    Buzzing Beekeeper
    • Wedding: November 1999

    I respond to every vendor we meet with.  If it’s just someone sending me a generic paper on pricing, then I don’t respond.

    Post # 18
    90 posts
    Worker bee
    • Wedding: June 2013

    I’d email back to be polite, but I don’t think you need to make a huge deal out of it. As a pp mentioned, if it’s someone you would have *loved* to work with but they are out of your price range, I’d let them know just in case they are willing to work with you on it! Otherwise, a simple “Thanks for the information; we love your work but have decided to go with a different photographer” will suffice. That way, they don’t continue to follow up with you and you don’t feel guilty about leaving them hanging! Win-win!

    Post # 19
    2674 posts
    Sugar bee
    • Wedding: August 2013

    I’ve been getting lots of follow up calls because our venue gave out our contact info to vendors they use frequently. So once I was sure that we were using someone else I would tell them that we were using someone else. And I always mentioned if it was due to budget since they seemed to think I couldn’t find someone decent for less than their price. I ended up with someone amazing for half their price and I thought it was important for them to be aware that there are other good vendors charging less than they are. (I wanted the bare minimum of services and their bare minimum packages were rediculously expensive.) For ones I’ve been emailing I just sent a two line email saying thank you for their time and that we’ve decided to go with someone else.

    Post # 20
    3138 posts
    Sugar bee
    • Wedding: December 2010 - Savannah, GA

    Wow! I’m amazed by how many people don’t think it’s necessary to respond to vendors. I’ve always thought this was just common courtesy. 

    Post # 21
    467 posts
    Helper bee
    • Wedding: August 2012

    @Loribeth:  I think there’s a big difference in what’s expected by the vendor depending on whether you just submit an online form saying “please send me your price list” or if you call, meet with or exchange long emails.

    If the robo-mailer sends out a price list to you, I don’t think that requires you to email the vendor and tell them “you’re too pricey for me!” But if someone (a real, live person!) takes the time to respond to your request for information with thoughtful questions about you plans or extra details, or a personalized quote THEN it’s only polite to let them know if you aren’t going to use them.

    Post # 22
    3138 posts
    Sugar bee
    • Wedding: December 2010 - Savannah, GA

    @UmbrellaMoon:  I guess I just look at things differently.  I was brought up that if you request something, it doesn’t matter when the person responds with a form letter or not, you thank them. 

    Post # 23
    656 posts
    Busy bee
    • Wedding: August 2011

    I didn’t respond to them at all as I didn’t feel it was necessary. I saw asking for a quote (or asking whatever additional questions I had) as a one-off request for the vendors time, not an implicit agreement to use their service. I also consider answering customer questions as just part of their job, so I wouldn’t think an explict thank you is in order. I’m pretty sure all the vendors I contacted got the picture from my lack of response because no one ever followed up.

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