Post # 31
Retail workers get paid the same wage per hour whether they are ringing in an exchange, new purchase, return or price adjsutment.
Not everyone has a budget where they can ignore a savings of a few dollars.
Post # 32
I absolutely would (and do). If it’s over maybe $5, I’m all for saving a dollar. That’s money for the sparkle budget. Throwing away money just because is tacky.
Post # 33
julies1949 : that’s a good point about the budget…I definitely didn’t think of it as ignoring a savings (more so just as not worrying about a small discount) and I guess 2-4 items each saving $10-$12 would add up!
Post # 34
mrsginger : It is a PAIN to go through the entire return process only to have you buy the exact same item again, except now, I get to use coupons, and give you money back.
But isn’t that kind of what the person is hired for? If you’re working the customer service desk, taking returns is a huge part of the job, no?
Post # 35
I take my receipt back for price adjustments all the time. For the most part, I try to buy things on sale, anyways, but sometimes I buy something I really like at full price. When I notice a few days later it’s on sale for 40% off, I always go back and ask for a price adjustment. If the store says that’s against their policy, I will return the item (if it’s unused/unworn, etc) and repurchase it right there…the exact same one I returned.
Sometimes if I know a good sale is coming up, I’ll buy at full price and then go back once the sale starts to get a price reduction. Why should I pay $100 for something that now sells for $50?
Even if it’s only getting $10 back….if it’s on my way home/I’ll be in the area, I will ALWAYS go back. I work hard for my money, why should I pay more than I have to? Sales associates are paid to work the register. It’s not my fault if the technology sucks and it’s annoying to use- that’s the store’s problem. I’m not going to pay 20% more for an item because Kohls has outdated cash registers.
Post # 36
I did this with a bunch of ski wear in Harrods, not tacky at all, everything had gone on 50% sale and I was 1 day within the return period so I hoot footed it back in and saved multiple hundreds of pounds!!! There was no risk, I brought everything in with receipt and said I wanted to return and repurchase on the spot to benefit from sale prices and they processed everything straight away. No quibble.
Post # 37
- Wedding: March 2016 - Surfer\'s Beach, Grand Cayman
I have once or twice when the item went on a crazy sale just after purchasing. No shame at all but it would have to be a significant price drop to justify the effort involved.
Post # 38
I would absolutely get a price adjustment! It’s like throwing away money otherwise. No shame in it!
Post # 39
pinkshoes : right, but I guess my point is when you have someone who brings you a stack of stuff to return, refund, re-ring, and then discount, it can get to be a hassle if the store is already full of people who are shopping that day for that discount, plus trying to answer the phone, rerack merchandise, etc. If you’re lucky and the store has a section just for returns it’s not such a big deal, and honestly it’s probably not a big deal anyway, but retail is stressful.
I guess my thinking is, my current job for example: a big part of my job is answering new client inquiries to set appointments. It would be a pain (and is one, lol) if a new client filled out an entirely new inquiry form and data sheet just to change their appt time, for example. It takes my attention away from actual new clients, it skews the data, etc. Granted, that’s not a perfect example and my point is most likely getting lost in translation.
Anyway, apparently I am in the minority and that’s okay…I certainly don’t think it’s tacky to do it I just said I wouldn’t, which was answering the question at hand. Retail is stressful; if you happen to be good at working the register then a return/re-ring and discount won’t take too long. If as the customer the rebuy is what you feel like doing, go for it!