Post # 1
I decided, against my better judgement, to go into a jewelry store tosee about getting a pair of earrings. I can’t wear super tight clothes because I just had surgery so I am wearing loose black pants and a shirt. Not the nicest clothes but I also wasn’t a slob. The people took one look at me, scowled and refused to help me with a purchase. It was like that scene from Pretty Woman. It was so hurtful.
This has happened at every jeweler I have gone to except 2. Jared’s and the place I went today were the worst. If I wear anything that isn’t a business suit I get treated like absolute shit. God forbid I wear jeans. I got so upset at how they treated me that I pulled the cash I had taken out of my bank to pay for the earrings (just in case they wanted a down payment right then I wanted to be prepared) and yelled “Well I have all this money, but obviously no one here wants it!”
They tried to follow me out of the store and get me to come back, but seriously. Why must people assume that because I am wearing certain clothes they can treat me like a bum who is only in there to be in air conditioning or something.
Ugh I’m sorry but this was so rude. They were so condescending. I wasn’t going to go today because I try to dress nicer when I go to jewelry stores so this doesn’t happen, but I couldn’t today, but for some strange reason I thought they would actually be nicer since it is a smaller town jeweler and not a big name like Jared’s. They need the good word of mouth. I don’t even want earrings anymore…
Post # 3
Wow, I have never had that happen to me before, even when I’ve walked in wearing sweat pants!! I pretty much exclusively shop at Kay’s or Edward Arthur
Post # 4
@Corilee13: Aw, I’m so sorry 🙁 I’ve seen your posts about trying to choose earrings so I know it was important.
I chose my own e-ring after the proposal, and when I went into Jared’s they were very nice- until I told them I wanted to look at the least expensive rings, and I didn’t mind if they were smaller. Suddenly I was treated as though they couldn’t wait for me to leave. This happened at a few other places too.
I did find a jeweler (sort of local, they have 5 stores around this area of the state) that treated me wonderfully even while showing me the smallest diamonds in the store. I’m sure there will be somewhere that would love to have you as their customer 🙂 I hope you find it soon!
Post # 5
This was a local jeweler with an awesome reputation. I talked to the owner/jewelry designer on the phone yesterday and he was very nice and encouraging that they could do the project. When I got there, totally different story.
Post # 6
Sorry, that sucks. They really should know better if they are in that business that you dont judge. I’ve never really noticed that happening to me either though and I’m always in jeans and T shirt when I shop, and I dont wear make up, so I definitely dont look done up.
Post # 7
Never has happened to me and my E ring and wedding band is from Jared. In fact right before we got married. I went in to Jarred to have my e ring buffed and was not wearing the best of clothes and they helped me out with no qualms
Post # 8
YES YES YES!!!
I went in my work clothes and got ignored left, right and centre.
I FINALLY got some good service one day and I told the woman, “Do you know I’ve been coming to this store regularly for TWO YEARS and you are the FIRST person to help me? The FIRST???”
She was absolutely mortified.
Post # 9
I wasn’t ignored. It was worse. When I walked in to the store the girl behind the counter asked what I wanted. Not “How can I help you?” “Can I help you find something?” It was “What do you want?”. I explained to her that I had spoken to the owner/designer yesterday over the phone about getting a pair of earrings made and before I even finished she snapped “You know things like that cost money right?” I gave her a very confused look and just said “Yes..” She then told me I should probably go to Clair’s (for those who don’t know Clair’s is a place for cheap costume jewelry, not sure if it’s country or world wide) since they have things more in my price range. That is when I pulled out my money and said what I said. It was awful.
Post # 10
Omg that is awful. I’ve been snubbed before, but never so blatantly. It’s definitely something that I find does happen in jewelry stores. I’m not really sure why, I find that people of any socio-economic status spend their money, whether they should or not, on jewelry. So why assume you won’t make money on someone on the basis of their- anything! I hate ignorance. It’s impossible to combat entirely but I definitely do my best!
Post # 11
Wow. I am so sorry.
I would call the owner right away and tell him what happened, tell him you will not be returning, and you will be passing this experience on to everyone you know. Usually businesses don’t care so much about “feelings”, but they do care about their business being badmouthed.
I do know what Claire’s is, and my eyes literally bugged out of my head when I read what she said to you! I can’t believe that.
Post # 12
Oh, I am so glad you showed them the money and walked out! I HATE the way those haughty, snobby, ugly ass women in their stick-up-ass suits act when someone walks in the store not dressed to the nines. Not everyone has time to get all decked out for a quick trip to the jewelry store! I have been treated like this while shopping, but not at a jewelry store.
Victoria’s Secret is the WORST. Just as bad as a jewelry store, IMO. When you walk in, if you aren’t dressed in your finest apparel (and if you look even remotely young) the sales lady will walk up to you with her nose in the air and say, “Can I help you?” When you tell her you’re just looking, she will walk away. But, for the rest of your time in the store, anytime you turn around, she will be lurking just feet behind you.
I don’t shop there anymore because of it.
Post # 13
@Corilee13: Oh my gosh, seriously – your last post is a mind boggle to me. Honestly, I am in sales (not jewelery)… and a sale is a sale!!! Any sale is better than no sale. I don’t care if they are green or purple, wearing jeans or sweats and what the price range is – I want to sell it!
Clearly with the ecomony with the shape that it’s in, it’s hard to believe those people have jobs.
For the record. My e-ring and soon to be wedding band (+ FI’s) is from Jared. I was just in there with jeans and a Chevelle t-shirt with no problems. Obviously, there is a zillion Jareds, so many are good (imo).
Post # 14
@soon2bhis: Yeah, this thread was a problem for me, too!
Btw, OP – I would’ve asked to speak with the manager that helped you on the phone yesterday. As well as fill him in on what happened. Managers need feedback about their employees from customers… unless he’s a jerk in person.
Post # 15
@Corilee13: What?? That is really terrible! I have been snubbed before but never like that!
You honestly should call the store management.
Post # 16
Wow, OP I just read your last response. I would have walked out to. Sadly it also comes from customers.
I used to work part time at a retail store about 10 or so ago years. A customer called and asked if we had jogging suits. This was before the pj/ hoodie look was in and I let her know we did not.
She accused me of being racist! Um I don’t even know what color your skin considering I was talking to her on the phone. She swore up and down at me on the phone, I kindly let her know that I will not tolerate that language and hung up on her.