(Closed) Does Dressilyme always send photos before shipping?

posted 9 years ago in Dress
Post # 20
Member
3467 posts
Sugar bee
  • Wedding: September 2013

well done. Thanks for this!

Post # 21
Member
1 posts
Wannabee
  • Wedding: November 2013

i have just ordered my dress & forgot to ask for photos before i ordered and paid. i sent a msg yesterday 24 hours after ordering and got the same reply – they would not send photos as its the busy season aftea day of emails back & foward i wouldnt take no for a answer i insisted on photos and told them i would not be a happy customer without them & being a big company that relys on good feedback & referals i.thought there customer service would be a lot better & had i known prior to ordering they wouldnt send photos i would NOT have ordered , there final reply was they would indeed send me some with no additinal.cost or tailoring time. YAY:D. Just push it and you they will do it  

Post # 22
Member
651 posts
Busy bee
  • Wedding: October 2013

I asked for photos before placing the order and they confirmed without resistance or issue. 

Post # 23
Member
224 posts
Helper bee
  • Wedding: April 2014

I’m so bummed! I went ahead and paid for the order and asked for pictures in both my initial product inquiry as well as the order form. For both I got the response of too busy, too little manpower. I responded to both asking nicely for pictures and added that I would be willing to wait if necessary…I hope I am as fortunate as you ladies and they change their mind! I’m already on pins and needles ordering from them…and the image on their site doesn’t have really close up details. :/

I know of at least one poster on here that actually had additional adjustments made before they sent it out – has everyone else been pretty pleased with the picture and final result??

Post # 24
Member
224 posts
Helper bee
  • Wedding: April 2014

So I heard back from them. They aren’t budging. I’m so sad. I wish I had this conversation before I paid for my order. I really just expected them to send pictures since it seemed like the norm. Now I”m going to be in even more freak out mode for the next month. I have plenty of time to take it somewhere if it needs fixing…but who am I going to take it to?? I’d really rather not have that extra expense when it could totally be avoided. Guess I’m going to cross my fingers and pray for the best. Not much else I can do at this point – what’s done is done. Worst case scenario is I hate it and go with a super cheap back up. I mean the dress with shipping cost $200 so there’s time to budget for another one (that I purchase, locally) if necessary. Wish me luck though!! The dress is a replica of the gorgeous Watters Lena gown, priced at over 2k, so if it comes out even halfway decent it’s definitely a steal.

The topic ‘Does Dressilyme always send photos before shipping?’ is closed to new replies.

Find Amazing Vendors