- 4 years ago
- Wedding: July 2015
Hi bees, so this is about our canine child, whom I love dearly and am protective, maybe overprotective of, so I’m asking you reasonable bees if I’m being too sensitive in this situation. Our dog is a rescue and he has some issues, so he doesn’t take to many people. Our dogwalking service kept on changing walkers on us, 5 in less than a year. The last one, my dog didn’t like at first, but warmed up to her. She kept on telling me how much she liked our dog. All of our walkers would quit the service without any reason and notice, so the service would have send over walkers for us to meet our dog to see if he liked the walkers. So, I got friendlier with her, telling her how frustrating it was for the walkers to suddenly quit without any notice and having to interview new walkers and whatnot. She confided in me that the owner of the service was very hard to work and paid them very little, so there was the root of the retention problems. She told me that she was hoping to branch out on her own and open up her own business and hope we would switch to her services.
The problem is I found her to be a little flaky. Like she would randomly text me that she couldn’t walk my dog and the service would have to get a replacement walker, and that replacement wouldn’t know what to do with my dog. We ask the walker to feed our dog dinner, which I prepare every morning and leave in the fridge. One replacement walker came and feed our dog animal crackers that she found on top of our fridge for dinner, because she clearly didn’t read my text carefully. Another time, no one was able to walk our dog, because that walker texted me too late that she couldn’t walk our dog and the service couldn’t find a replacement. So, I was a little skeptical of moving my business to her own business, but I didn’t want to stay with our current business because of the retention problems. I voiced my concern to the dog walker about the availability of back up walkers if we were to move our business to her business. She assured me it wouldn’t be a problem and she has several back up walkers that would be happy to help.
A few days after I had the convo with her about lack of back up walkers, my doorman called me and told me that an unknown dog walker had to try to get my keys, and he didn’t know who she was, so he wouldn’t give them to her. I called my dog walker, no answer and texted her, no response. I called the owner of the service and found out that she had canceled her walk with our dog that day and he had to send a back up. No one told me any of this. I lost faith in her, because I felt like I shouldn’t need stress like this at work, figuring out who’s going to walk our dog, because I pay money for someone to figure that out.
I started calling other services, and found one that’s comparably priced and got really good reviews. The service immediately send out primary and back up walker for a meet and greet, and my dog loved them both. So, I texted both the owner and my dog walker to say that I’m moving my business elsewhere. My dog walker kept on asking me if she did something wrong and what happened, and I explained to her that I didn’t feel like the business that she’s trying to start up is established enough to give me enough assurance that my dog will be walked everyday. However, from what I could tell, she was really nice to our dog, and our usual dog sitter had moved, so I asked her if she was interested in dog sitting our dog. She said she was, so we worked out a price, and she is supposed to dog sit our dog in a couple of weeks.
However, I found out that she took our keys on her last day of her walking services. She didn’t even tell me. My current dogwalker called me and said that there were no keys at the front desk, and my doorman wouldn’t let her into my apt. I talked to my doorman, and he knows me very well, so he personally took my dogwalker to my apt and unlocked the door for her. I called my old dog walker and she told she did accidentally take my keys, but couldn’t return them until the end of the week, which I told her was not acceptable, because she took our only spares, so she said she would call me back about coming the next day. In the meantime, We decided to pay our building to change our locks, because I didn’t feel comfortable with her having our keys and not telling us. She texted me about returning the keys mid week the next day, to which I responded that we changed the locks and she didn’t need to bring them anymore. She never responded.
She also told me that she brought her back up walkers to meet our dog after we told her that we were changing services. She said he liked one of the back ups, and wanted to get us to change our mind. DH didn’t like how she brought people to our apt without our permission. Now, I’m skeptical of using her as a dog sitter. Would you find a new sitter or am I being too sensitive and should just use her as a dog sitter?