Post # 1
I’m really frustrated right now and would appreciate your advice on this:
After weeks of searching, I found my dream wedding photographer and I was in love with her style very much. Although she is $1000 over our budget, I tried saving on other vendors to be able to afford her.
Phone interview and skype chat was great. We already requested the contract. However, the salutation in her email this morning really irritated me, and I started questioning whether I should hire her (i haven’t signed the contract yet).
To make it easier, my husband’s name is ‘Hubby’ and my name is ‘Bee’.
I intially contacted her via theknot.com, which we use for our wedding website. Since my husband’s name (Hubby) goes first in the website, the name appeared to the Photographer was ‘Hubby’, although I put my name at the end of the email. She intially replied back saying ‘Hi Hubby’..and then I replied saying ‘It’s actually Bee who is emailing you, the account appears as Hubby because of the website’. Then she replied saying Hi Bee…
Then I scheduled a one-on-one phone interview with her and then a skype chat with her and Hubby. After that, she didn’t follow up for a week and then I followed up, also leaving ‘Best regards, Bee’ at the end of the email. She then replied saying ‘Dear Hubby & Bee’, which was fine because my name was there. There were another 5-6 emails until I reviewed the entire contract and asked the final questions – then this morning, she replied saying ‘Hey Hubby!’ I was like ‘WTH???’ I think I made it clear that it was me who has been emailing her from the beginning and I did put ‘Best regards, BEE‘ at every email I sent. She seems never to notice that and didn’t remember what I told her.
I feel ignored and a little irritated. I chose the cheaper vendors so that I can afford her. But her messing with the salutation makes me wondering if she is not detail-oriented, is it really worth it to go over my budget for her.
Am I being unreasonable here?? Or Is it really confusing for her to figure out who actually was sending emails to her?
Thank you all so very much!!!
Post # 2
Also, I knew it might be confusing to others if the account name is not consistent with the actual person emailing. I tried copying her direct email (showing on her website) to the communications on the Knot. Also I’ve sent one email to that direct email address directly but she never replied back…..
Post # 3
I think this is a none issue and would not factor into my decision/opinion on her photography skills whatsoever.
Post # 4
I really don’t think this is an issue. You seem to be blowing it way out of proportion.
Post # 5
i think it’s simply an oversight on her part and not really an issue.
Post # 6
Agree with PP. This is a total non-issue. If her artistic work is good then hire her. That’s all that matters.
Post # 7
bunnytea : I think this is a weird thing to be upset and change vendors over
but youre the one who has to work with her, so if it makes you upset then i guess find another photographer.
*I loved mine, but i wouldnt expect them to have my name memorized when they have probably talked to hundreds of couples. They usually keep track of events and names through the way it comes in on the website.
People message me at work all the time the wrong name (spelling error) …even though my name is in my email. It happens..
Post # 8
It seems a bit annoying, but you’re not hiring her to address emails.
Post # 9
Wouldn’t really be an issue for me since you are paying for her photography skills.
Post # 10
This is a really odd thing to be upset about honestly. It’s an oversight. It’s not like she’s calling you “Patricia” or another brides name like truly getting you mixed up with someone else.
Post # 11
I would not be bothered by this at all. She probably gets dozens of emails per week. I’m also wondering why you did an interview AND a Skype chat, and expected her to follow up. You’re the one making the hiring decision, not she. It seems like you’re being really nit picky here so yes I think you’re being a bit unreasonable.
Post # 12
DogsAndWine : all the other photographers followed up within 2 days (regardless of reputation and prices) except her so I just pointed it out
Post # 13
Non issue unless she got your names entirely wrong which she didn’t.
Don’t email her personal email, that’s not for work that’s personal. How you even got that I wonder?
I used to do wedding invitations as a side business and i would’ve never answered a business email on my personal email.
Either way minor issues but you sound hesitant therefore I think you should go with another photographer just because of that hesitancy.
Post # 14
ladyvk : it is on her photography website – she just listed it out on the ‘Contact Me’ section – Actually I shouldn’t have said that is her personal email, it is just her email by her name. My apologies.
Post # 15
- Wedding: June 2007 - City, State
bunnytea : you sound high maintenance AF. you think you’re her only client or she isn’t busy? You’re pissed because she accidentally addressed your husband in a couple emails? Get a grip dude. This has nothing to do with photography. She’s probably answering emails in between I don’t know, editing photos.