Dream photographer kept messing up with the salutation! Should I still hire her?

posted 4 months ago in Photos/Videos
Post # 16
Member
2826 posts
Sugar bee
  • Wedding: August 2018

bunnytea :  Might be annoying but that doesn’t change the fact that she’s a talented photographer.

Post # 17
Member
508 posts
Busy bee
  • Wedding: London, UK

It would irritate me but if it was my dream photographer there’s no way it would be a deal breaker. When we were buying our house I was the one dealing with all the emails to our developer and even though they came from my email address and were signed off by me (with my partner cc’d) they ALWAYS emailed back to his name & my name in that order. It properly irked me so I do get your frustration. But yeah I think much more stressful things can and will happen during wedding planning so I would pick your battles.

Post # 20
Member
82 posts
Worker bee
  • Wedding: April 2018

This is textbook for a non issue. She’s probably extremely busy. I would get over it.

Post # 21
Member
827 posts
Busy bee

I wouldn’t tell you to get over it like PPs. My photographer at my first wedding was my “dream phitographer”, and he was priced to match that description. Holy smokes. 

I hated half of the final product photos. He was uncommunicative, arrived late, and was more concerned about *his* required shots than ours. 

The scenery, tablescapes, rings, etc. were perfectly photographed and what I expected given his portfolio. 

His photos of my ex husband and I? Terrible. The poses sucked and weren’t natural for us. He missed big moments and captured inconsequential ones. He didn’t know US and what we found important. 

The right photographer for you will want to know you and your FH, cater to you, and make sure they get the right photos. They’ll do it all while maintaining excellent quality. 

If this photographer is so swamped or so stuck inside her own head that you don’t think she can deliver quality customer service, which is what wedding photography is all about, then trust your gut and don’t hire her. 

This is all very subjective and has to be done based on your opinion. 

Post # 22
Member
4388 posts
Honey bee
  • Wedding: January 2017

bunnytea :  if you’re going to be this obsessive about her not addressing the right person in an EMAIL then perhaps you should do her a favor and go with someone else. This is such a non-issue, are you worried she’s going to confuse you with hubby on your wedding day? Come on now. Agree with pp, need to get a grip 🤷

Post # 23
Member
4818 posts
Honey bee
  • Wedding: July 2018

I think this is a none issue, when she is replying to you the thing she can see at the top is the email which says HUBBY. If she kept calling you some random name then you could be upset but this just sounds like an overreaction.

Post # 24
Member
2356 posts
Buzzing bee

It would bother me.  I could see making the mistake once, but multiple times?  She may be a great photogtapher, but this would make me worried about her attention to detail.  She might do a great job but I’d have anxiety until the photos were in my hands that she’d do something like put the wrong date in her calendar.

Post # 25
Member
7106 posts
Busy Beekeeper

bunnytea :  I’ll go against the grain – it would annoy the crap out of me too! My biggest pet peeve is when people don’t notice how I’ve signed off. If I get “Samantha” after I’ve signed of “Sam” a dozen times I think the person is either an asshole or an idiot (depending on the tone of the rest of the email). To not even pay attention to who she’s emailing? Blech. Especially if she’s over budget. 

Post # 26
Member
134 posts
Blushing bee
  • Wedding: November 2019

It seems like you’re just looking for people to agree with you here. If that’s the case then find a different photographer. But I think this is a non issue 

Post # 27
Member
730 posts
Busy bee
  • Wedding: August 2019 - City, State

bunnytea :  My last name is a male first name. I often get mistaken for a male, or for something else who has the same first name as I do last name. While I get its frustratign and you feel liek this vendor isnt paying attention, remember she is likely dealing with dozens and dozens of emails at a time.

Even with the vendors I am using for my wedding, I often have to check their name or the spelling. I don’t think it’s a huge deal, especialyl when every time she looks at the email, Hubby shows up before anything else.

I would ask her to try moving your conversations to a private email or joint email for you and your partner. See if that changes things. Otherwise, I would jsut let it go if she is your dream photographer. Do you really want to try and find another?

Post # 28
Member
697 posts
Busy bee
  • Wedding: June 2018

bunnytea :  I’m with the minority and would be annoyed by it and questioning my decision. If she can’t take an extra 10 seconds to be sure she is addressing someone by the correct name what other details is she going to gloss over? I also agree with everything bouviebee :  said. If you’re not 100% confident and comfortable with your photograper choice, your photos will reflect that. 

Post # 29
Member
2009 posts
Buzzing bee
  • Wedding: October 2018

I wouldn’t make this a big deal if this person is a good photographer. Vendors are notorious for taking their time in following up and many of them are not good communicators. Seems odd in a service industry, but also seems to be common. None of my vendors could pronounce my name correctly. Oh well.

Post # 30
Member
382 posts
Helper bee

I do see how it’s annoying, and would make you question her reliability, but if she has good reviews and comes highly recommended then I wouldn’t worry about it. Remember photographers are artists and they can be a little spacey sometimes 

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