(Closed) Dream venue…. EXCEPT…. (vent)

posted 7 years ago in Reception
  • poll: What do i do??

    book the amazing venue with the not so amazing co-ordinator

    ditch the venue and start fresh.. she will only cause headaches

  • Post # 4
    105 posts
    Blushing bee

    That is SO pretty. Is there any way you can contact the management and explain your reservations with her? See if they have anyone else? It’s worth a shot. If not I wouldn’t go with that venue. 

    Post # 5
    132 posts
    Blushing bee

    She sounds like she will cause you a lot of hassles and stress the leading up to the day but if its the perfect venue, I would probably still go with it because no one can ruin a perfect venue ; )

    Post # 6
    656 posts
    Busy bee

    Wow, that place looks amazing. I would try to contact the owner/supervisor and tell them you really would like to book if you’re able to work with a different staff member… see what they say! Even the woman at the front desk sounded more competent, see if you can get her!




    Post # 7
    6253 posts
    Bee Keeper
    • Wedding: March 2014

    Is it possible she’s new? If so, she won’t be new any more by the time the wedding rolls around.

    Post # 8
    184 posts
    Blushing bee
    • Wedding: June 2014

    Ignoring emails and not being able to answer my questions are deal beakers for me. IMO, that is the LEAST she should do! I’m having the same issue with THE venue for us, and I’m about to start submitting requests for proposals to our other choices.


    it’s like… I’m asking you to let me give you/your resort money. Is that not appreciated anymore?!


    Post # 9
    9275 posts
    Buzzing Beekeeper

    @kayjay612:  I think you should cut her some slack. You dropped in without an appointment. Another less senior staffer told you it wouldn’t be a problem when it probably wasn’t her decision to make and the co-ordinator was probably unprepared for the meeting since it wasn’t scheduled. She was probably pissed off with the other staffer and unfortunately let that annoyance creep into your meeting.

    She probably didn’t want to tell you dates because well she needed to check and didn’t want to say a date without knowing for sure that it was available. She may have also given first selection on a few dates to the couple before you that did have an appoinment.



    Post # 11
    7547 posts
    Bumble Beekeeper
    • Wedding: January 2013

    Ugh, I can understand how you’d be disappointed. I would give her another shot though. How about dropping her a follow-up call asking if she has any more information and if you can make a formal appointment? 

    Post # 12
    1100 posts
    Bumble bee
    • Wedding: June 2014

    You may have just caught her on a bad day, BUT…

    Not following through, not answering emails… That is bad news.

    Contact her boss and find out some information -like a reference check- on her (E.g., how long has she worked there, how many weddings has she done with them, etc.).  After all, you are interviewing her for a job.  That may ease your worries, or at least help make the decision clearer.

    Then email her for the information you need, if you still are considering booking, and CC that same boss/owner on the email.  Be sure to state in that email you are wanting to book, but can’t until the questions are answered.  The CC’ing the boss usually works like charm.

    Post # 13
    133 posts
    Blushing bee
    • Wedding: December 2014

    Itll be a hassle to organize things with her it seems, but maybe she’ll get better. And once it’s all set, hopefully you wont have to deal with her too much til the big day

    Post # 14
    1066 posts
    Bumble bee
    • Wedding: July 2014

    My sister just faced this problem with her wedding. The people there were so unreliable all the way through and got a lot of things wrong. They found it very stressful and I know my Brother-In-Law was dealing with them for over an hour on the day trying to get everything they had forgotten right. However they still say having that venue was worth it for them.

    If you have an unreliable venue coordinator, I HIGHLY recommend having an on-the-day coordinator or assigned close friend who knows exactly what you want and can go and kick ass so you’re not bothered with their inevitable errors and small issues. If they are bad now, they will probably continue to make mistakes and that is not what you want to be dealing with on your wedding day. You can definitely make it work, but make sure you have help.

    Post # 15
    479 posts
    Helper bee
    • Wedding: May 2014

    @kayjay612:  I’d let mgmt know that I was very displeased with the service you received and you’re willing to pay your money but not for her services.  Don’t miss out on your dream location because of her.  Now if mgmt backs her up, then there’s something else better in store for you.

    Post # 16
    5891 posts
    Bee Keeper
    • Wedding: October 2010

    View original reply
    @kayjay612:  Do some research on Wedding Wire or Yelp. See if other brides have had a problem.

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