- 6 years ago
- Wedding: October 2011
I bought my gorgeous Pronovias Alcanar gown from a really reputable bridal salon near where I live. The sales staff were absolutely lovely every single time that my mum and I went in and we were completely confident that the alterations lady would be just as nice and thorough as the sales staff. I had my first fitting about three weeks before my wedding and the dress was much too big because they couldn’t order it in my size. At my fitting the lady didn’t take any measurements or put in any pins but assured me that she wouldn’t have a problem doing it so I trusted her.
I went back for my second fitting about a week later and she told me that I had lost two inches around my waist/chest. I was really sceptical because I’m only a size 6-8 anyway, and if I lost two inches it would have been VERY noticeable, but again we put it down to stress (although I was really relaxed!) and she assured me that she’d take it in more before next time. I went to my third fitting on the Wednesday before my Sunday wedding. The dress was so tight that it could barely do up. It would eventually zip up but was so tight on my chest that my boobs were up near my throat and I looked really cheap. She agreed that it needed to be taken out around the chest but not the waist, again she blamed my weight and said that I must have put on weight on my chest (again we were sceptical as it had only been a few days). Anyway, as it was so close to the wedding, they said that there was no point me doing another fitting on the Saturday because it would be too late to change anything anyway so my mum could come pick it up without me trying it on. I stupidly trusted them as they kept saying that I was just stressed about the wedding and not to worry about it, that it would all work out. I wasn’t originally going to try the dress on on the Saturday night because I figured that even if it wasn’t perfect, it would be too late to do anything about it and it would ruin my last night so I might as well just leave it until Sunday morning. Thank God that my SIL talked me out of this and I tried it on before going to bed at abou 9:30pm on Saturday night. IT WOULDN’T ZIP! It couldn’t even get close. My mum tried so hard to get it to do up but I couldn’t take a breath and when I did the eyelet even popped off! My mum and I started crying because we knew that the bridal salon would be closed until Monday and it was less than 18hrs until I was due to walk down the aisle.
My mum’s (thankfully) really good in emergency situations and she immediately went into “fix it” mode. She remembered that she has scribbled the number down of an alterations lady at a small shop where my Nanna had gotten her wedding outfit from months earlier. She dug through her notepad of phone messages and found the number! We called her at 10pm on Saturday night and described the dress to her. She said that she’d come over but she couldn’t promise anything. She arrived at our house within 15 minutes. We then found out that she was a wedding dress designer and maker as well as doing normal alterations but she still wasn’t sure if she could fix my beautiful dress. After explaining and trying on the dress for her, she took it home with her. She worked on it until 4.30am that morning, taking it apart from the inside and re-boning it. She managed to take it out ¾ of an inch. She brought it back at 9.30am the morning of my wedding and when she was able to zip me into it we all started crying. It was the best feeling of my life! She is a miracle worker. She told me that she had seen plenty of botch-jobs during her years but nothing as bad as mine. It became obvious to us that the woman at the bridal salon had never taken it in after my first fitting, then took it in too much on the second, and instead of letting it out as requested, she took it in further!! She showed me where the woman had stitched and the line looked like it had been drawn by a three year old, it wasn’t even straight. Also apparently she took some of the crucial bones out and never replaced them do it wouldn’t have stayed up anyway.
After all this, this beautiful lady who saved my wedding day would only accept $50 as payment! My husband and I are going to send her a MASSIVE bunch of flowers this week to say thank you, she truly is my guardian angel! And to make things even more unbelievable she told us that she and her husband work out of state and this was the first weekend that they had been home on a Saturday night in over 12 years!!! That’s what I call fate!
Although my beautiful dress was still super tight to the point that I could only take shallow breaths all night, I was just so happy to be able to wear it that I didn’t care. My husband cried when he saw me and was so happy with my dress that in a way I don’t want to go through the stress and emotion of making a complaint to the bridal salon, but I know that I have to or this will just happen to more brides and I couldn’t live with myself.
Sorry for the novel but I had to share!