(Closed) Dress disigner horror story

posted 8 years ago in Dress
Post # 3
Member
767 posts
Busy bee
  • Wedding: November 2011

You are completely in the right!  You paid for a service that is not being provided.  Depending on how much money it is you can walk away, or try to make a deal with her.  Did you sign ANY contract of ANY deadlines or expectations?  Then you can compare what work she did relative to that.  Either way, if I were you and had 7 months to my wedding, I would start looking for someone else to work with.  I’ve gotten screwed more than once having faith in people and giving them the benefit of the doubt.  You have evidence of her past behavior and no indication from her that she realizes she’s done something wrong or will change her quality of service in the future.

I’m sorry though!  This must be SO infuriating! 

Post # 4
Member
3126 posts
Sugar bee
  • Wedding: December 2017

It may be difficult to get any money back without a contract. A contract protects you, the customer, just as much as it protects her, the vendor. Also, in my experience, when canceling with a vendor, they were able to keep most if not all of the deposit I put down. Only one of my vendors gives a full refund in the event that I cancel prior to 90 days before my wedding.

I am sorry you are having difficulties. If I were you and I truly did not think she would be able to deliver what we agree upon in time, I would find a new designer.

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