(Closed) Dress stored at bridal store – can people still try it on?

posted 6 years ago in Dress
Post # 3
Member
672 posts
Busy bee
  • Wedding: November 2012

oh wow! If i found out anyone was trying on a dress i ordered and paid for I would be so mad! My dress is staying at the salon but I ordered it and was told its kept in temperature controlled room.  I would definitely call and ask them about it! 

Post # 4
Member
6533 posts
Bee Keeper
  • Wedding: September 2012

Um, I didn’t think so.

When I was dress shopping the sample I tried on was a champagne underlay w/ ivory lace overlay. I was almost sure I was going to get that one (as it’s the sample) but was unsure it it wouldn’t look white enough. The sales girl showed me someone else’s dress of the same one in white – but made it clear it was waiting for pickup and not available to try on.

Post # 5
Member
249 posts
Helper bee

I can’t imagine a salon doing that, we would never allow someone to try on another Brides dress. The only thing I can consider is that the dress was a special order but was cancelled and that is why they had it available for try on. I would be sure to call and ask just to make your self feel better.

Best of luck

 

Post # 7
Member
501 posts
Busy bee
  • Wedding: December 2023

I think you should absolutely bring it home. My first dress was a sample, and when I went to try it on for alterations (after paying half of it, so it should have been taken off the floor) I noticed that it was waaay stretched past what it was.  I figured though, now it was being altered, it would be fixed to my size anyway, and it would be off the floor definitely. I also figured that it might have been tried on after I’d left, but before I’d put down the deposit.

When I went back for my second fitting it had fake tan on the inside of the dress. I was super cross, but the owner said it was probably from her younger seamstress (who, to be fair, was orange all over) who had probably reached inside for some reason. She promised it would be cleaned.

I totally didn’t buy it, so I asked a friend to make an appointment at the bridal store and ask to see a version of my dress (I know, super sneaky of me, but I couldn’t help it). They brought out the ivory version and let her try it on (not mine), she then asked if she could see the white one (mine). She didn’t ask to try it on, because she thought it would seem weird asking to try on the same dress twice.

They pretty much told her she needed to try it on, to see the colour difference. As she was putting it on, she asked if it belonged to someone because it had pins in it, and they said ‘don’t worry, we phoned the bride up, and she said it was fine.’

I know for a fact that mine was the only white version of my dress in that shop, and my friend said that it still had the fake tan, plus some more stains etc inside it and on the zip.

So no, I would absolutely get your dress home. I know not all shops are the same – but its better to be safe rather than sorry!

Post # 8
Member
996 posts
Busy bee
  • Wedding: August 2012

Normally I would say don’t worry about it

But if you know they’re letting girls try on dresses that were special ordered for other brides that DEFINITELY means that they could be having other girls trying on your ‘sample’ dress.

Post # 10
Member
501 posts
Busy bee
  • Wedding: December 2023

@LilacViolet:  I didn’t get my dress from them in the end – I went back in to see my dress and it was a state. It was obvious that lots and lots of people had been trying it on, and I was not happy. I got my deposit back, refused to pay for alterations, and never looked back. As it happens, that engagement fell apart – so maybe it was a warning!

On the other hand, I’m getting a sample again this time round! From a different salon – but it would still appear that I never learn!

Post # 11
Member
3471 posts
Sugar bee
  • Wedding: July 2012 - The Gables Inn, Santa Rosa, CA

Having experience in a bridal salon– this happens a lot, and it’s really not something to worry about. 

Obviously, there’s the emotional side of things which is entirely different, and I can’t really tell you how to feel there– but from a logistics side of things, it’s os incredibly rare for something to “happen” during something like this, and consultants are always VERY careful when it comes to a dress that’s already spoken for; but they will often times show you a purchased dress if it’s the style you want because from their perspective there’s no harm. 

Post # 12
Member
5428 posts
Bee Keeper

@Nellop:  They pretty much told her she needed to try it on, to see the colour difference. As she was putting it on, she asked if it belonged to someone because it had pins in it, and they said ‘don’t worry, we phoned the bride up, and she said it was fine.’

I would have been outside waiting for your friend’s call, then come into the store… would have shocked them to bits and I would have done something about it right then and there. Also give a bad review on their website, get the newspapers involved…  whatever, they deserve the bad publicity.

Post # 13
Member
8341 posts
Bumble Beekeeper
  • Wedding: August 2012

Eek all these stories freak me out, I’m tempted to go pick up my dress! I mean I could see showing the dress to someone for color reference, but letting them try it on? I would be furious. I don’t want someone else’s icky sweat or makeup on the inside of my wedding dress.

Post # 14
Member
516 posts
Busy bee
  • Wedding: July 2012

I would take it home.  I learned the hard way.  I left my dress at the shop for the month between it arriving and my first fitting.  At my fitting there was a tear/hole in my tulle skirt that was not there when I paid the balance.  🙁  They are “fixing” it for free but I am still scared how it will turn out.

Post # 15
Member
413 posts
Helper bee
  • Wedding: November 1999

Reputable bridal salons do not allow anyone (except consultants) to even handle a purchased gown. That is like letting a potential customer test drive a car that is in for repairs.

My guess is that they had another of the same dress that they keep in the back. It’s pretty common that if a store has a second, or third size/color in a gown, the newest ones are kept in the back and one will be kept on the floor. It keeps them in saleable condition for someone that needs to purchase off the rack.

I would call the salon for reassurance, but honestly I wouldn’t worry too much.

Post # 16
Member
3625 posts
Sugar bee
  • Wedding: June 2012

Honestly, if I knew someone else was trying on my PAID dress, I would be livid. It’s not like the car dealership orders you a car and then lets everyone test drive it before you take possession of it (at least, mine didn’t). I can’t imagine a bride agreeing to let another bride try on her dress (unless she was there too and it was like a close friend or a sister) because someone else can always get shoe prints, makeup, deodorant, whatever on the dress, no matter how careful. Plus, sometimes our body fluids (e.g. sweat) can react with the fabric and, over time, it can turn yellow.

If I were you, I would totally take it home for safe keeping. I took home my dress as soon as it came in the store (the day they called actually!).

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