- 6 years ago
- Wedding: October 2012
I’m wondering if anyone would be able to offer some advice for me. Last week, I picked up my Ella Rosa BE123 wedding dress from a bridal salon in Toronto.
It felt a little snug in my hip area, but I just assumed that that was what it was supposed to feel like, as I have never tried the dress on in my size before. I paid the remainder of my balance and took the dress home with me.
However, when I got home, and looked at the photos of the back of the dress, I felt mortified. The back looks way too tight, around the bum/hips area.
I looked up my measurements on the recipt that they got when they measured me, and they are: 32 (bust), 26 (waist), 38 (hips).
They ordered me a size 8. However, when I look online at the Ella Rosa sizing chart for a size 8, the size is: 34 (bust), 24 (waist), 36 (hips).
In other words, they should have ordered me a size 10, because it’s too small in the hips by 2 inches, based on even their measurements.
I had no say over what size was ordered, as they just looked my measurements and told me I needed a size 8.
I HATE the way it looks now, hugging my hips. I’m worried because I paid the full balance and my receipt says no exhanges and “all sales final”. But I feel like they chose the wrong size dress for my body.
Do I have a case to go back in to the store and ask for a refund? I have had a bad experience with this salon in general (the manager ripped the tag off my dress dress without m permission and also tried to me off by quoting me double the price on a veil, so I feel they are dishonest in general and do not want to do any more business with them.) If I do decide I want this dress in a size 10, I want it from another store.
What do you guys think? Am I stuck with dress? Here’s a comparison on what the sample looked like (almost a-lined in the back with a flat bum) and mine (mermaid-like with a tight bubble butt!)