(Closed) Dying my dress?

posted 8 years ago in Dress
Post # 3
Member
137 posts
Blushing bee
  • Wedding: May 2010

It stinks that they won’t take it back since they sent the wrong dress.  The only experience that I have is that dye takes differently to different fabrics so the tones may be different and that thread sometimes does not absorb the dye at all. 

What dress is it?

Post # 5
Member
453 posts
Helper bee
  • Wedding: December 2010

Who won’t take it back? Did you buy it online or from a shop? Have you spoken with the highest authority in the company yet? I would not stop until I got back my money. That is their fault and should not be your nightmare to handle at all!!!

Post # 6
Member
345 posts
Helper bee
  • Wedding: October 2010

oh no girl this is fraud, they CANNOT make you keep this dress when it was THEIR mistake…theyre just trying to cover their asses…fight till the death here!!

Post # 7
Member
453 posts
Helper bee
  • Wedding: December 2010

TILL. THE. DEATH!

 

Post # 8
Member
532 posts
Busy bee
  • Wedding: July 2010

If you ordered it in ivory, they had better send it back and get it in ivory for you. My dress was ordered with ivory lace and champagne satin underneath and it came in in all ivory. They sent it back without even calling me. The store you bought it from needs to send it back and get you the color you ordered it in.

Post # 9
Member
4385 posts
Honey bee
  • Wedding: May 2011

I would not let this go. It is the store/designer’s fault, not yours. Go right up the chain and get the dress you ordered. DO. NOT. SETTLE. This is ridiculous!

Post # 10
Member
1854 posts
Buzzing bee
  • Wedding: December 2009

I think you should fight for this. It’s not like it’s a small detail with no importance. This is your wedding dress. Fight.

Post # 11
Member
7975 posts
Bumble Beekeeper

woah! I’m with the group on this one – it’s NOT cool that they won’t re-order if they made a mistake!

I’d see how much it would cost to get it professionally dyed in your area if you don’t want to fight them, rather than try to DIY. 

Post # 12
Member
8353 posts
Bumble Beekeeper
  • Wedding: March 2011

If it was their mistake, they are responsible for fixing it. Plain and simple. If they will not fix it, dispute the charge on your credit card or with your bank. The reason you would give for the dispute is: item not recieved as ordered.

Who did you order it from? What is their reason for not making it right?

You need to report them to the BBB and also write as many reveiws as you can wherever you can. What they are doing is wrong. If it were me, I would be on the phone or at their shop making demands that they fix it. Get the news involved. They love stories like this.

I would not attempt to dye a gown. You may just make it worse. Some fabrics do not accept dye well at all.

Post # 13
Member
523 posts
Busy bee
  • Wedding: October 2010

fight, fight, fight…their mistake, not yours!

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